Operations Manager

2 weeks ago


Kansas City, United States Sterling Engineering, Inc. Full time
Overview/Summary:
Join a dynamic and innovative company at the forefront of manufacturing excellence We are seeking a highly skilled and experienced Operations Manager. In this role, you will direct and manage all build, fabrication, and facility functions, ensuring exceptional customer satisfaction and driving continuous improvement across our operations. Be part of a team that values employee development, fosters a performance-driven culture, and delivers cutting-edge solutions to our valued customers.

Job Responsibilities:
  • Facilitate Individual Development Plans for direct reports and operational departments, with a minimum standard of documented interactions per direct report per fiscal year.
  • Meet or exceed approved fiscal plan targets for on-time delivery, first-pass yield, turnover, and internal fill rates.
  • Drive the development and implementation of the company's business model, delivering measurable results.
  • Ensure compliance with company policies, health and safety regulations, ISO procedures, executive instructions, and all applicable regulatory requirements.
  • Build active networks with local universities and recruiters for talent acquisition and career advancement opportunities.
  • Oversee department leaders and objectives for all operational teams under your purview.
  • Continuously improve tools, practices, quality, and lead times across all processes.
  • Manage capacity and resource loading, including approving overtime, temporary staffing, and permanent hiring.
  • Support customer dialogue, project kick-off meetings, pre-build, FAT, SAT, and life cycle management activities.
  • Execute strategic actions driven by the company's leadership and board of directors.

Education and Experience Requirements:
  • Bachelor's degree in Engineering, Manufacturing, Project Management, or Operational Management.
  • 7+ years of experience in an operational leadership role with multi-discipline reports (automation experience strongly preferred) in a manufacturing or custom equipment environment.
  • Experience with lean, Six Sigma, QRM, or other continuous improvement methodologies.
  • Proficiency in computer applications such as Windows, Excel, Word, MS Outlook, Adobe, and ERP/HRIS systems.
  • Knowledge of fabrication, assembly processes, and inspection tools.
  • Robotics, synchronous, and asynchronous experience is a plus.

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