Automotive Service Writer

6 months ago


Hudson, United States Midas Full time
Midas Auto Center is looking for personable, energetic Service Advisors to act as the liaison between our customers and service technicians . Responsibilities include greeting customers, listening to requests, answering phones, scheduling appointments, estimating work, ordering parts, and cashiering Service Advisor will ensure customer service by working with customers to determine their vehicle concerns recommend maintenance and work with technicians to convey the customers' concerns with accurate repair descriptions.
 
 
 
Requirements - Automotive Service Advisor

The ideal candidate should have the following skills and credentials:

Service Advisor/Writer experience, aftermarket, or quick lube welcome to apply

Strong track record of outstanding customer service
 
Knowledge of operating systems is a plus, but not required

Ability to work in a strong, fast-paced environment
 
Good personal organizational skills

Be punctual and reliable
 
Must be available to work Saturdays

Strong listening skills to gather information from customers Effective interviewing skills to ask follow-up questions Thorough knowledge of automobiles to gather information and discuss vehicles with authority Verbal communication skills to explain complex technical problems in simple terms Familiarity with database software used for entering customer information Arithmetic ability to calculate the total cost of parts and labor when creating estimates Organizational skills to keep track of multiple jobs and manage estimates and other paperwork
 
*Qualified individuals (over age 18) encouraged to apply.
 
Salary : Pay Based on Experience 
Compensation: $19.00 - $24.00 per hour


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