Medical Relations Supervisor
4 weeks ago
Introduction
The Maryland State Department of Education is dedicated to supporting a world-class educational system that prepares all students for college and career success in the 21st century. With excellent stewardship from our divisions, we oversee State and federal programs that support the needs of a diverse population – students, teachers, principals, and other educators throughout Maryland. As part of the Maryland State Department of Education, the Division of Rehabilitation Services (DORS) provides services to assist students with disabilities prepare for the work world, vocational rehabilitation services to assist adults with significant disabilities who are seeking to enter or reenter the workforce, and the adjudication of Social Security disability claims for the citizens of Maryland.
GRADE
18
LOCATION OF POSITION
MSDE-DORS-Disability Determination Services211 Schilling Circle, Suite 100Hunt Valley, Maryland 21031
POSITION DUTIES
This is professional level position which supervises the agency’s Consultative Examination Scheduling Unit and is aimed at promoting the medical community’s understanding of and participation in the disability program with special emphasis on the consultative examination process. Job Duties Include: Develop methods for improving quality and efficiency of contacts with medical evidence treatment sources. Maintain liaisons with treating medical sources (treating physicians, medical records departments, clinics, Release of Information (ROI), and other treatment facilities) to ensure receipt of adequate and timely medical evidence of record (MER). Develop strategies with hospital medical records departments to eliminate backlogs and maintain timely responses to MER requests, as well as promote electronic records (ERE) initiatives. Resolve problems regarding inadequate or delayed reports outside the routine monitoring process through contact with agency’s claims examiners, medical consultant staff, and vendors. Investigate complaints submitted by claimants, providers, or agency staff as they relate to medical reports. Train and supervise staff on new processes that facilitate claims adjudication. Update and manage Operations Resource Manual (ORM) with tools to provide efficiency in case processing for the overall disability adjudication process. Assist with educating medical community about disability program requirements, electronic records express and health information technology (HIT) initiatives through participation in meetings and conventions with state and local medical associations, individual physicians, hospital and clinic administrators and consumer advocacy groups. Educate treating physicians about the information needed in medical reports, which would help to improve the quality and timeliness of medical records, as well as promote ERE initiatives.
MINIMUM QUALIFICATIONS
Education: A Master’s degree or at least 36 hours of equivalent post-baccalaureate course work from an accredited college or university. Experience: Three years of administrative experience working with medical vendors or disability programs. Notes: Candidates may substitute a Bachelor's degree and two additional years of experience as described above for the required education. The above requirements are set by the Maryland State Department of Education in accordance with Education Article, Section 2-104, Annotated Code of Maryland.
DESIRED OR PREFERRED QUALIFICATIONS
Supervisory experience.
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be placed on the eligible (employment) list for at least one year.
BENEFITS
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