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Manager, Data Operations
2 months ago
Description
Position at Mindshare Mindshare delivers Good Growth for its clients. As “Growth Architects," we drive growth that benefits all stakeholders — better for people, planet, and business — by using media with intention. This approach creates more meaningful connections with consumers, increases consumer trust in the brand, and delivers better outcomes for all stakeholders. ABOUT THE ROLE: The Data Operations manager is responsible for managing the development and maintenance of business intelligence and data quality compliance tools. You must also be comfortable with acting as the subject matter expert in the tools and processes you manage, along with being able to gather knowledge from other SMEs and requirements from key stakeholders. In this role, you will also manage the creation of project plans, prioritization of tasks, and hold all responsible parties to deadlines and deliverables. The Data Operations manager is expected to facilitate the progression of projects through status meetings and act as the intermediary between project teams. You will report to the Associate Director or Director and will provide overviews of project status, progression and roadblocks. This role requires a strong familiarity with all available analytics and technology tools, both syndicated and proprietary. YOUR IMPACT: Business Analysis/Project Management • Analyze data and consult with subject matter experts to design and develop business requirements for various tools and processes; Create, gather and write Business and Technical Requirements Documents • Act as the subject matter expert for questions/projects relating to data quality, BI tools, business rules; Ensure that best practices are being followed amongst all projects • Must familiarize themselves with the full campaign implementation workflow across all functional teams, including campaign set up, launch, testing, reporting and reconciliation • Create and manage project timelines and tasks in project management tools; manage the allocation of resources and effort across projects • Facilitate communication and progression of tasks through regular status meetings and working sessions; proactively elevate and resolve project roadblocks and issues Data Quality/Compliance • Manage the investigation and resolution of potential data issues existing within business intelligence tools • Proactively identify, propose and generate targeted solutions for data quality issues and operational inefficiencies; must collaborate with cross-functional teams to devise solutions and training plans • Track the progress and resolution of data issues, elevating any critical issues to upper management • Supervise Senior Associates and Associates to perform data quality assurance and data processing tasks Overall • Effectively keep track of and manage a high volume of tasks across multiple stakeholders and projects • Builds positive relationships with internal teams; effectively communicate roles, responsibilities and expectations • Builds positive relationships with vendors and partners YOUR QUALIFICATIONS: • Bachelors or advanced degree in Statistics, Economics, Business, Math, Computer Science, or Sciences is preferred • Minimum 3 years’ experience in data governance processes in a data warehousing, ETL and business intelligence environment • 3 years’ experience in media; digital Investment, analytics, or ad operations is preferred • 1-2 years’ experience in business analysis • Experience and understanding of processes across multiple media channels (digital, search, social, offline, etc.); Experience in handling diverse datasets (paid media, owned, etc.) • Strong familiarity with relational database management systems; Experience with SQL, Microsoft Azure a plus • Familiarity with project/product management tools like Smartsheets, Azure DevOps/VSTS • Familiarity with business intelligence tools such as Tableau, PowerBI, Datorama, DOMO, Looker, GDS • Experience with advertising campaign management/buying platforms such as Sizmek, DCM, Moat, DV, IAS, Mediaocean, Media Tools, Nielsen, ComScore, Facebook, Twitter, Pinterest, Snapchat, 4C, Brand Networks, YouTube, Google Ads, Bing, Kenshoo, SA360, DV360, Google Analytics, Adobe Analytics • Advanced excel data manipulation skills required; VBA/macros is a plus • Familiarity with programming languages/development tools a plus: Python, R, JavaScript, GitHub, etc.