Staffing - IT System Administrator - USA

3 months ago


Burlington, United States eTeam Inc Full time

Description

  • Typically requires a minimum of 2 years of related experience.
  • Developing professional expertise, applies company policies and procedures to resolve a variety of issues.
  • Has working knowledge of work area and general proficiency with tools, systems, and procedures required to accomplish the job.
  • Exercises judgment within defined procedures and practices to determine appropriate action.
  • Receives general instructions on routine work, detailed instructions on new assignments. Implementations and solutions are reviewed for accuracy and overall adequacy.
  • Builds productive internal/external working relationships.
  • Contacts are primarily within business unit and occasional organizational and external customer contacts on routine matters.


Primary Duties and Responsibilities:

  • Provides day-to-day technical support to local and remote employees for internal desktop systems software and hardware.
  • Installs, configures and troubleshoots desktop systems, workstation and servers in a heterogeneous environment.
  • Maintains passwords, data integrity and file system security for the desktop environment. Support of mobile computing environment.


Secondary Duties and Responsibilities:

  • Assists in maintenance of network equipment, phones, and teleconference equipment. Assists other teams within the Information Technology organization with the support of their projects, hardware and software.
  • Assists in the support of the computer room and data center operations arena.


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