In House Marketing Phone Room Agent
3 months ago
Job Summary
Marketing with prospective and/or current owners within our resorts. Schedules guests to meet with a representative for a presentation.
Essential Job Responsibilities
- Serve as a positive and professional brand ambassador for Travel + Leisure
- Partner with the resort staff to receive arrival sheets of guests checking in
- Greet, present, and incentivize prospective customers to attend a sales-preview tour
- Screen and qualify potential customers based on company guidelines
- Make sales-tour reservations and collect required deposits
Responsibilities include, but are not limited to:
- Greet, present and incentivize prospective customers to attend a sales presentation in accordance with all company policies, compliance standards and regulatory requirements while maintaining minimum performance goals (80% time)
- Attend all scheduled training sessions, department meetings, keep current on marketing information and materials, keep current on industry trends, and set and review performance goals weekly, monthly and annually. (20%)
Travel Requirements
No travel required outside of the home site’s area
Minimum Requirements and Qualifications
Sales and/or marketing experience is preferred, not required. Must maintain production standards.
Education
- High School Diploma or equivalent is required.
Training requirements
- None
Knowledge and skills
- Clear and concise written and verbal communication skills. Ability to work in a team environment within a shared space.
Technical Skills
- Proficient in MS Excel, MS Word, general computer skills and smart devices.
Job experience
- 1 to 3 years of sales and/or marketing experience is preferred, not required.
Experience equivalent to the education requirement may be accepted in lieu of the education requirement.
How You'll Be Rewarded:We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.• Medical• Dental• Vision• Flexible spending accounts• Life and accident coverage• Disability• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)• Wish day paid time to volunteer at an approved organization of your choice• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)• Legal and identity theft plan• Voluntary income protection benefits• Wellness program (subject to provider availability)• Employee Assistance ProgramCompensationDuring the initial training period, the hourly wage is $16.00 plus commissions and bonuses. After the initial training period, the compensation is the state’s minimum wage per hour, plus commissions and bonuses.Where Memories Start with YouHospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class.
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