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Import/Export Forwarding Associate

3 months ago

Laredo, United States Fedex Ground Full time
To provide customers with the highest quality service by providing consistent customer service and shipment processing in order to ensure timely movement of freight/cargo.
  • Provide and ensure a high level of customer service by developing and maintaining a strong relationship with customers' front line personnel in the various operating divisions and subsidiaries.
  • Prepare, analyze, and/or submit documentation to the appropriate parties (agents and clients) in order to ensure they are in accordance with all applicable laws and regulations relating to transportation.
  • Anticipate, identify, and resolve problems which could delay the timely release or movement of freight.
  • Complete accurate data input or corrections into computer files.
  • Ensure all communication is updated timely
  • Responsible for freight forwarding functions, which consist of: coordinating customer booking requests, generate arrival notices, billing, etc.
  • Complete import/export documentation in accordance with international trade regulations.
  • Dispatch carriers to pick up at company locations and customer related distribution centers
  • Track and trace functions, including entry of all milestones and exceptions.
  • Coordinate the distribution of emails and communication,
  • Performs other duties as assigned.

Qualification:
  • High school diploma/GED.
  • Proficient computer skills.
  • Good cust svc, organizational, and communication (written/oral) skills.
  • Freight forwarding or logistics experience preferred
  • Basic math skills for conversions to metric and currency evaluations.

Preferred Qualifications: This position has a shift of Monday through Friday from 9 am to 6 pm , and some Saturdays from 9 to 2.

Pay Transparency:

Pay:

Additional Details:

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you

FedEx Logistics, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their protected veteran or disability status.

Equal Employment Opportunity: As a federal government contractor, we are committed to employ and promote qualified minorities, females, individuals with disabilities, and covered veterans (including, but not limited to, disabled veterans, recently separated veterans, Armed Forces service medal veterans, and other protected veterans. Our philosophy and commitment to equal employment opportunity and non-discrimination is the bedrock to job opportunities for all employees and applicants without regard to an individual's protected status (i.e. race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/parental status, pregnancy/childbirth, or related condition, religion, creed, age, disability, genetic information, veteran status, or any other protected status.) Click here and here to read more about "Equal Employment Opportunity is the Law."

FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.