AVP/VP, Branch Manager
5 months ago
GENERAL SUMMARY
Branch Manager is responsible for the overall success of the branch with a primary focus on retaining banking relationships and developing new business for the bank.
DIRECT REPORTS
The incumbent supervises the entire staff within the branch.
ESSENTIAL FUNCTIONS
Management of and total accountability for a branch office in meeting administrative, Compliance, operational, sales and service, and profitability objectives of the bank.Make regular business development calls to solicit new business (loans, deposits) or improve services to clients. Oversee and/or train/guide staff to provide clients with appropriate Bank products and services.Insure that staff members provide continuous quality service to clients.Represent the bank in the community through involvement in various civic and charitable activities.Assure compliance with the bank’s policies and procedures.Maintain non-discriminatory practices in business.Perform miscellaneous duties as assigned. Sales & Service Responsibilities
Set annual personal performance plan/goals and weekly sales plan/goals for the branch staff.Assess sales results of the branch.Work with marketing dept. to develop sales programs and/or campaigns.Hold weekly sales/service meetings for briefings and debriefings.Motivate staff to solicit sales and give commendable service.Supervise training of staff on product knowledge, sales and service techniques.Provide clients with appropriate bank products and services to meet the clients’ needs.Build/enhance business relationship with clients. Lending Responsibilities
Make business development calls to solicit loans.Maintain, promote, enhance business relationship with clients. Administration Responsibilities
Set annual budget and business goal for the branch.Monitor monthly income and control expense of the branch.Ensure a satisfactory branch overall audit. Monitor performance of the staff that are under the manager’s direct supervision. Coach and counsel them when needed. Ensure proper guidance is given to those who indirectly report to branch management. Arrange for appropriate training and cross training of staffs when needed.Address and resolve human resource issues when needed.Understand personnel policies and procedures and treat staffs fairly. Operations Responsibilities
Oversee/monitor performance of operations staff to ensure all policies/procedures are compliant with bank guidelinesEnsure a satisfactory branch audit is met. Authorities
Have designated authority to approve loans, overdrafts, checks, withdrawals, fee reversals, and other items. Sign official checks and other documents.Provide signature guaranty.Have authority to directly resolve errors and clients complaints.Hire and fire staff with the concurrence of senior management and Human Resources department personnel.
QUALIFICATIONS
Education:College degree in business or finance preferred. Experience: At least 3-5 years banking experience to include 2 years branch management in a commercial bank preferred. Good knowledge of commercial lending products. Thorough knowledge of federal/state and IRS regulations. Skills/Ability:
Leadership qualities: ability to plan, organize, motivate, supervise, and delegate.Ability to create a team environment. Accountable; ability to make decisions and assume responsibility for those decisions. Strong sales and sales management ability. Ability to exercise sound judgment. Excellent interpersonal and verbal/written communication skills. Interpersonal skills necessary to conduct business development calls. Bilingual Mandarin or Cantonese preferred.
OTHER DETAILS
$80K – $110K / year
Pay determined based on job-related knowledge, skills, experience, and location.
Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k).
Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our Privacy Policy.
Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We believe in diversity, equity, and inclusion in the workplace. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law.
Click here to view the EEO is the Law poster in English. Poster- English
Click here to view the EEO is the Law supplement in English.Supplement- English
Clic aquí para ver la EEO es la Ley póster en español. Poster- Spanish
Clic aquí para ver la EEO es la Ley suplemento en español.Supplement- Spanish
点击这里查看EEO是法律海报的中文Poster- Chinese
点击这里查看EEO是法律和补充條例的中文"Supplement- Chinese
-
Branch Manager
2 weeks ago
Torrance, California, United States Cathay Bank Full timeJob SummaryCathay Bank is seeking a highly skilled Branch Manager to lead our commercial banking team. As a key member of our leadership team, you will be responsible for driving business growth, managing branch operations, and developing strong relationships with clients.Key ResponsibilitiesDevelop and implement business strategies to drive growth and...
-
Branch Service Manager
1 month ago
Torrance, United States SMBC Full timeJOB SUMMARY: Manages the operational, control, and service delivery functions performed in assigned branch location in support of the Regions and Areas located in the office. Coordinates with centralized processing and other service departments to insure timely resolution to customer inquiries. Insures high quality service delivery to all customers who...
-
Assistant Branch Manager
1 week ago
Torrance, California, United States Regional Finance Corp Full timeAt Regional Finance Corp, we're looking for a talented Assistant Branch Manager to join our team. As a key member of our branch, you'll be responsible for providing exceptional customer service and driving business growth.Key Responsibilities:Provide exceptional service to all customers.Process credit loan applications and use product knowledge to present...
-
Assistant Branch Manager
4 weeks ago
Torrance, California, United States Regional Finance Corp Full timeJob Title: Assistant Branch ManagerRegional Finance Corp is seeking a highly motivated and customer-focused individual to join our team as an Assistant Branch Manager. As a key member of our branch team, you will be responsible for providing exceptional service to our customers, processing credit loan applications, and growing account volume through...
-
Branch Manager Assistant
3 weeks ago
Torrance, California, United States Regional Finance Corp Full timeRegional Finance Corp Job DescriptionWe are seeking a highly motivated and customer-focused Assistant Branch Manager to join our team at Regional Finance Corp.About the RoleThis is a challenging and rewarding opportunity for a professional who is passionate about delivering exceptional customer service and driving business growth.As an Assistant Branch...
-
Branch Manager
1 month ago
Torrance, California, United States Cathay Bank Full timeJob SummaryCathay Bank is seeking a highly skilled and experienced Branch Manager to lead our commercial banking team. As a key member of our leadership team, you will be responsible for driving business growth, developing and executing strategic plans, and ensuring exceptional customer service.Key ResponsibilitiesDevelop and execute business plans to drive...
-
Branch Services Supervisor
2 weeks ago
Torrance, California, United States Sumitomo Mitsui Financial Group, Inc. Full timeAt Sumitomo Mitsui Financial Group, Inc., we are seeking a highly skilled Branch Services Supervisor to join our team in Torrance. As a key member of our commercial banking operations, you will be responsible for providing exceptional customer service, executing transactions, and ensuring the smooth operation of our branch.Key Responsibilities:Provide...
-
VP, Chief of Staff
3 days ago
Torrance, United States Herbalife Full timeVP, Chief of Staff Category: Global Technology Services Position Type: Regular Full-Time External ID: 13207 Location: Torrance, CA, United States Date Posted: Oct 25, 2024 Hiring Range: 252,000.00 to 312,000.00 USD Annually Share: share to e-mail Tweet share to twitter Share on Facebook share to facebook Share on LinkedIn share to linkedin Apply...
-
Client Relationship Manager
3 weeks ago
Torrance, California, United States Charles Schwab Full timeJob Summary:As a Client Relationship Manager at Charles Schwab, you will play a vital role in delivering exceptional experiences for our clients. You will be the first point of contact at the branch and work cross-functionally with other branch team members and partners across the firm to meet our clients' needs. Your responsibilities will include resolving...
-
Client Relationship Manager
3 weeks ago
Torrance, California, United States Charles Schwab Full timeYour OpportunityYour OpportunityAt Charles Schwab, you'll have the chance to make a meaningful impact on your career. Here, innovative thinking meets creative problem-solving, helping us challenge the status quo and transform the finance industry together.As a Client Relationship Manager, you'll play a crucial leadership role that informs the daily...
-
Client Relationship Manager
3 weeks ago
Torrance, California, United States Charles Schwab Full timeTransform the Finance Industry with UsAt Charles Schwab, we empower our employees to make a meaningful impact on their careers and the finance industry as a whole. As a Client Relationship Manager, you will play a pivotal role in informing the daily operational success of our local branch, working cross-functionally with other team members and partners to...
-
Client Relationship Manager
1 month ago
Torrance, California, United States Charles Schwab Full timeTransform the Finance Industry with UsAt Charles Schwab, we empower our employees to make a positive impact on their careers and the finance industry. As a Client Relationship Manager, you'll play a vital leadership role in informing the daily operational success of our local branch. You'll be the first point of contact and work cross-functionally with other...
-
Client Relationship Manager
3 weeks ago
Torrance, California, United States Charles Schwab Full timeUnlock Your Potential as a Client Relationship ManagerAt Charles Schwab, we're committed to empowering our employees' personal and professional success. As a Client Relationship Manager, you'll play a vital role in delivering exceptional experiences for our clients.Key Responsibilities:Act as the first point of contact at the branch, providing exceptional...
-
International Freight Forwarding Manager
1 week ago
Torrance, California, United States Yusen Logistics Full timeJob SummaryThe Assistant Branch Manager (ABM) International Freight Forwarding is responsible for ensuring that Import and Export operations in a Large Branch meet service commitments, revenue, and profit goals. This role oversees the implementation of security, safety, and quality systems administered by ISO 9001, TAPA, C-TPAT, AS9120, and Yusens...
-
Client Relationship Manager
4 weeks ago
Torrance, California, United States Charles Schwab Full timeJob SummaryWe are seeking a highly skilled Client Relationship Manager to join our team at Charles Schwab. As a key member of our branch team, you will play a vital role in delivering exceptional client experiences and driving business growth.Key ResponsibilitiesProvide exceptional client service and support, resolving customer escalations and concerns in a...
-
Manager, Client Relationship Support- Torrance, CA
4 months ago
Torrance, United States Charles Schwab Full timeYour Opportunity Your opportunity At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. As a Client Relationship Manager, (CRM), you play an essential and impactful leadership role that...
-
Client Relationship Manager
4 weeks ago
Torrance, California, United States Charles Schwab Full timeJob OpportunityWe are seeking a highly skilled and experienced Client Relationship Manager to join our team at Charles Schwab. As a key member of our branch team, you will play a critical role in delivering exceptional client experiences and driving business growth.Key Responsibilities:Provide exceptional client service and support to our clients, resolving...
-
Client Relationship Manager
2 weeks ago
Torrance, California, United States Charles Schwab Full timeJob SummaryWe are seeking a highly skilled Client Relationship Manager to join our team in Torrance, CA. As a key member of our branch team, you will be responsible for delivering exceptional client experiences and driving business growth.The ideal candidate will have a strong background in customer service, financial services, and leadership. You will be...
-
Relationship Manager
1 month ago
Torrance, California, United States Fidelity Investments Full timeAbout the RoleWe are seeking a skilled Relationship Manager to join our team at Fidelity Investments. As a key member of our branch team, you will be responsible for fostering client relationships and finding opportunities to deepen the relationship in meaningful ways.Key ResponsibilitiesFacilitate setting targeted appointments that improve engagement with...
-
Client Relationship Manager
3 weeks ago
Torrance, United States Charles Schwab Full timeEmpowering Client Relationships at Charles SchwabAt Charles Schwab, we're committed to empowering our employees to make a positive impact in the finance industry. As a Client Relationship Manager, you'll play a vital role in delivering exceptional experiences for our clients.Key Responsibilities:Lead cross-functional teams to resolve customer escalations and...