Medical Assistant Associate underfill Medical Assistant

3 months ago

Ann Arbor, United States University of Michigan Full time

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Responsibilities*

Characteristic Duties and Responsibilities

Contact patients and arrange appropriate testing, referrals, or follow-up. Schedule appointments, complete lab orders, consult requests, or provide the patient with an appointment when needed. Function as a Medical Assistant to fulfill the needs of the clinic by rooming patients, performing vitals and other clinic assistive duties. Forms completion Patient intake (e.g., documenting chief complaint, V/S, height, weight). Review and update MiChart as directed. Process prescription renewals as directed by a provider or RN. Patient follow-up for normal and low complexity test results as directed by provider. Collaborates with all team members of the area assigned.  Assist with prior authorizations. Schedule and coordinate diagnostic and lab testing for patients.  Request appropriate patient records for review by physician. Input records, patient history information, update Mi Chart /Phoenix EMR system accordingly. Communicate effectively with team members, physicians, call center and other disciplines. Prepare clinic, prep for patients as needed. Work closely with RN, MA, and other disciplines across the Transplant Ambulatory care unit. Develop, along with lead or supervisor and scheduler colleagues, standard work. Maintain ambulatory care practice guidelines for patient care. Process in basket messages through MiChart  Assist with incoming mail, or fax server to process all clinically relevant documents (signed releases, home care service orders, lab orders, medication refills, etc.)

Supervision Received
General supervision is received from the Administrative Manager, Transplant ACU

Required Qualifications*

High School Diploma or GED. Knowledge of basic medical terminology. Moderate standing/walking, as well as, lifting, positioning, pushing and/or transferring patients. Exceptional interpersonal skills and ability to work well within a team setting. Communicates effectively. Demonstrates active listening, written, verbal and information technology skills.

Medical Assistant Associate: 

1-3 years of relevant experience

Medical Assistant: 

0-1 years of relevant experience
 

Minimum Qualifications

Ability to work well as part of a team, share resources, and adapt to change in a positive, constructive manner. Excellent typing, data entry, and general computer skills; familiarity with common office programs such as Word and Excel. Strong attention to detail. Excellent written & verbal communication, conflict resolution, and customer service skills. Consistent use of correct spelling and grammar. Effective time management and problem-solving skills, as evidenced by ability to work effectively with minimal supervision. Documented history of excellent punctuality and attendance.

Desired Qualifications*

Certification as a Medical Assistant  Experience working within a large complex health care setting. Familiarity with UMHS electronic medical record system. Previous experience as MA support team member for at least one year. Transplant experience  Knowledge or University policies and procedures

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the

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