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Operations Specialist

3 months ago

Farmingdale, United States Ohm Systems, Inc Full time
Summary

We are seeking a detail-oriented and organized individual to support customer account management and billing follow-up. The role involves reviewing customer accounts, managing billing statuses, filing, making follow-up calls to customers, and performing data entry. The ideal candidate will have strong computer skills, proficiency in Microsoft Excel and Word, and excellent customer service abilities.

Responsibilities:

  • Review customer accounts and billing statuses to ensure accuracy.
  • File and organize documents related to customer accounts.
  • Make follow-up calls to customers to address inquiries and resolve billing issues.
  • Perform data entry tasks to maintain accurate customer records.
  • Prioritize work effectively to manage multiple tasks and deadlines.
  • Provide excellent customer service, ensuring customer satisfaction and timely resolution of issues.

Required Skills:

  • Proficiency in Microsoft Excel and Word.
  • Strong organizational skills and attention to detail.
  • Excellent customer service skills with the ability to communicate effectively.
  • Ability to prioritize tasks and manage time efficiently.
  • Strong computer skills and comfort with data entry.


About Ohm Systems, Inc:

Ohm Systems, Inc. specializes in IT and Healthcare staffing services, dedicated to linking highly skilled professionals with our public and private clients across the United States. Our track record showcases our commitment to delivering outstanding staffing and consultancy solutions to our clients. We prioritize diversity and inclusivity and take pride in being an employer that promotes equal opportunities and affirmative action. Our goal is to foster an inclusive work environment that embraces individuals from all backgrounds, irrespective of their gender, race, or orientation.