Dental Office Assistant

2 weeks ago

Venice, United States Jacaranda Dental Care Full time

Position Summary:

Jacaranda Dental Care in Venice, FL is looking for a full-time Business Assistant to join our team. This is a front desk position in our office that helps to support our doctors and patients with clerical and administrative tasks. 


Our office is very busy, so the best candidate for the Business Assistant role is someone who learns quickly, open to feedback and learning, and is able to keep up with the pace of the office with grace, and be detail oriented in their work.

Office Hours: Monday-Friday 6:30 a.m.-6:30 p.m.

The work schedule will fall within these hours. Candidates must have flexiblity with their availability and be able to work within this timeframe.

About Jacaranda Dental Care

Jacaranda Dental Care, is unique to the community and the patients they serve.

Join an 15-person team that thrives on collaboration, communication and community  Our office is located at Pointe Loop Dr. in Venice, FL. This is at the corner of Jacaranda Blvd. and Tamiami Trail.  Come be a part of our new team

Why Heartland Dental?

Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first.

Supporting our front office as a Business Assistant , you’ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.

Heartland Dental was recently recognized by Newsweek for two awards: and America’s Greatest Workplaces for Diversity in . These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards.

More about the role

Greet and welcome patients as they enter the office to create a great first impression of our team Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies Utilize Dentrix for patient scheduling and records Schedule and confirm appointments for multiple providers in the office File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage Post insurance and patient payments and process accounts receivables Review treatment plan fees and payment options with patients Partner with the providers and team to implement Heartland Dental systems to optimize office potential

What You’ll Gain

Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off) Front loaded education and training, providing you the opportunity to develop to your full potential Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential Access to on-demand Daily Pay

Minimum Qualifications

Experience working in a fast-paced and customer-centric environment Excellent communication and organizational skills The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.

Preferred Experience 

1+ years of experience in a dental or medical setting  1+ years of experience with insurance billing and accounts receivable  Dentrix or other dental software experience 

Physical Requirements:

Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times Availability to attend virtual training sessions (or in-person) periodically throughout the year

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