Business Office Coordinator

5 months ago

Goodlettsville, United States American Health Partners Full time

Here are a few of our benefits:

Annual performance wage increases 401k retirement plan with a company match Medical, dental and vision insurance $50,000 basic life insurance – paid by the company Paid time off Discounted employee meals OnShift Wallet – access your pay faster Leaders Credit Union Holiday pay Telehealth through 98point6 – free to all employees Continuing Education opportunities

JOB SUMMARY:

The Business Office Coordinator is responsible for performing daily administrative duties. This position will also provide backup support as needed in accordance with established procedures and as directed by the Administrator.

ESSENTIAL JOB DUTIES:

To perform this job, an individual must accomplish each essential function satisfactorily, with or without a reasonable accommodation.

·Maintain Vision software program to ensure timely and accurate information

·Produce payor reports, physician reports, demographic reports, patient payer set-up reports and other various reports in Vision; ensure accuracy of information

·Assist Administrators with invoice management

·Collect private pay and other assigned accounts

·Verify insurance for incoming patients; primary and secondary payor sources

·Receive co-payments from patients upon admission when applicable

·Post progress on outstanding receivables report

·Collect and receive various payments or deposits; manage bank deposits or forward monies to CBO as directed

·Process incoming patient’s payer source information listings in the software system; complete the sequencing of payer sources

·Serve as the point of contact for the central billing office (CBO) when information is requested to complete billing; ensure prompt responses

·Receive patient statements from CBO office each month; review and mail to resident’s family

·Assist payroll with resident trust account when needed

·Perform and/or assist with commercial insurance precertification and follow-ups as needed in accordance with insurance rules and regulations

·Perform various tasks within Vision database concerning patient information changes regarding:

oChange level of care

oPatient liability

oPhysician visit date/ recertification dates

oCode Leave of Absence changes

·Maintain a daily census of the facility’s patients

·Perform weekly census reconciliation

·Serve as primary point of contact for inquiries & concerns regarding financial eligibility for residents’ families

·Resolve issues concerning resident’s eligibility with Department of Human Services and other various types of issues that concern financial approval of incoming residents

·Provide assistance in the tracking of pre-admission evaluation, recertification and the 90-day rule for Medicaid billing

·Maintain privacy of records, conditions and other information relating to patients, employees and facility

·Perform other related duties as assigned by the Administrator

JOB REQUIREMENTS:

·Accounting knowledge required

·Excellent verbal and written communication skills

·Excellent interpersonal and customer service skills

·Excellent organizational skills and attention to detail

·Excellent time management skills with a proven ability to meet deadlines

·Proficient with Microsoft Office Suite or related software

·Successful completion of required training

·Handle multiple priorities effectively

·Ability to work independently

·Position may require flexible hours, unscheduled overtime or occasional week-end work

·Travel may be required

Required Computer Software/Equipment used:

·Ability to learn HRIS and/or scheduling systems

·Standard Office Equipment

·Desktop/laptop/iPad

·Microsoft Suite Applications

REQUIRED QUALIFICATIONS:

· Education:

oHigh school diploma required

oHigher education preferred

· Experience:

oTwo (2) years’ experience in related field preferred

oAccounting experience required

oHealthcare experience strongly preferred

SAFETY EXPECTATIONS:

·Work safely and follow safety rules

·Report unsafe working conditions and behaviors

·Take reasonable and prudent actions to prevent others from engaging in unsafe practices

WORKING CONDITIONS:

·Work is typically performed in a standard office environment; well-lit; comfortable temperature-controlled; above-average conversational noise is frequent

·Audio-Visual: Hearing: Good

·Ability to lift to 25 pounds

·Subject to standing, walking, sitting, bending, reaching, kneeling, pushing and pulling

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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