Bookstore Supervisor

2 months ago


San Jose, United States Hudson Full time

GrowWithUs 

Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores.

 
What We Will Offer You: 

A competitive rate of pay of $21.50 per hour  A 20% off Hudson Employee Discount  A 50% off Hudson Food & Beverage Discount  Health & Well Being: Medical/Dental/Vision Insurance  Paid Time Off  Various Personal and Parental Leave Programs  Company Paid Life Insurance  Retirement Programs & Matching Employee Contributions: 401K & RRSP  Employee Recognition & Anniversary Programs  Training, Development, and Growth Opportunities  Tuition Assistance & Scholarship Programs 

This Bookstore Supervisor Job Is for You, If You Enjoy: 

Assisting the Manager in managing team members and the daily operation of our stores and providing an amazing customer service experience to our customers Working at San Jose International Airport

Your Team is counting on you as a Bookstore Supervisor to: 

Work any shift any day of the week, including weekends & holidays  Work a full-time schedule 

 
Bookstore Supervisor Key Accountabilities: 

Provides staff training and conducts store opening/closing/ shift change procedures  Performs all cash register preparation, float verifications, spot checks, verification of end-of-shift cash reconciliation's, void processing and deposits  Ensures that money is secured at all times Ensures that daily counts are conducted and that any discrepancies are reported  Ensures that staff report to work on time, dressed in clean full uniform, including nametags  Ensures that all staff tardiness and absences are reported to management  Ensures customers are greeted promptly and served by knowledgeable, well-trained associates  Demonstrates effective management of customer queuing  Ensures that sales associates are assigned daily duties and are aware of daily sales targets and procedural changes  Has an in-depth knowledge of bookstore products sold and ensures replenishment and proper rotation of stock on the sales floor  Ensures that housekeeping standards are maintained (i.e., dusting, replacement of burnt light bulbs, sweeping, mopping)  Maintains an ever-vigilant theft and shoplifting awareness and enforces cash register and other policies controlling internal shrink  Pull and process book returns (identify appropriate titles using inventory system reports) – manage inventory flow  Organize store displays and sections, ensuring proper placement and organization of all titles. Merchandise store to focus on key titles and maximize sales potential  Ensure accuracy of the inventory management system through accurate receiving, returns, file transfers and routine cycle counts. Supervise processes.  Ensure booksellers accomplish daily and weekly tasks outlined in bookseller basics.  Assist in ordering books and other bookstore merchandise – ensure store selection closely reflects needs and desires of local customer base.  Assist in maintaining sidelines stockroom and replenish sidelines stock as needed. 

Bookstore Supervisor Required Qualifications: 

One or more years of retail supervisory experience  Previous bookstore supervisory experience  Ability to manage, consult, and help plan daily activities with General Manager, Bookstore Manager, and other Bookstore Supervisors  Provides supervision and support to store staff  Approachable and interactive leadership qualities  Ability to work in a fast-paced environment  Good time-management skills and multi-tasking abilities  Good problem-solving skills  Ability to lift 40lbs 
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