Automotive BDC Associate

3 months ago

Annapolis, United States Sheehy Auto Stores Full time

Responsibilities

Managing internet sales leads, responding to inquiries in a timely fashion and answering questions on available stock product performance Follow up with potential leads and return voicemails and messages to answer customers questions Setting appointments for customers from the Internet, based on goals and objectives defined by the Internet Sales Manager Clearly and professionally document all customer feedback and information in CRM software Stay informed about new products, features, accessories, etc., and their benefits to customers

Requirements

Ability to professionally and positively interact with customers via phone and email Strong organizational and time management skills Ability to prioritize work assignments and shift work efforts based on the needs of a department or business goal Must be able to read, write and type reports/correspondence. Customer service, sales, or telemarketing background helpful Excellent oral, written, and interpersonal communication skills A positive attitude, exceptional work ethic, and a willingness to learn Computer literacy, organization skills, follow-up skills, typing skills Authorized to work in the USA Ability to pass a pre-employment background screening, MVR, and drug test Must have a valid driver's license

Our company maintains a firm policy of equal employment opportunity for all associates. We hire, train, promote, and compensate associates based on personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability, or citizenship, as well as other classifications protected by applicable federal, state, or local laws.

Sheehy Auto Stores is an Equal Employment Opportunity Employer

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