Office Assistant FT

4 weeks ago


Mansfield, United States Virtua Full time


Summary:

Performs medical office duties including verifying insurance, answering phones, scheduling patient appointments, registering patients, and entering all billing information into system.

Collects co-pays and performs pre-certifications and filing.

Position Responsibilities:

• Answers and screens phone calls by third ring. Directs all calls to appropriate staff member, ensuring all information is accurate.

• Responsible for scheduling patient appointments and registering patients, including updating and verifying all system demographics and insurance information.

• Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits.

• Responsible for preparing referrals and obtaining pre-certifications as required.

• May train and direct office assistants at sites, including preparation of work and training schedules. Acts as office resource and mentoring role model.

Position Qualifications Required / Experience Required:

Excellent communication and customer service skills.

Must have strong multi-tasking abilities and computer literacy.

1-2 years Medical Office experience.

Required Education:

HS diploma or equivalent.


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