Shift Leads earn up to $25/hr

5 months ago

Honolulu, United States Capriotti's Honolulu Full time

4210 Waialae Ave, Honolulu HI 96816
In the Kuono Marker Place across from Kahala mall

Job Summary:
Passion – Be the Best, is our brand mission Shift Leaders lead a shop during a shift to ensure Capriotti’s
guests receive exceptional great service and operational excellence is consistently achieved throughout a
shift.

RESPONSIBILITIES:
  • ● Delegate duties and fairly assign specific tasks to ensure team members are prepared for our
  • guests.
  • ● Responsible for the training and development of team members.
  • ● Contributes to a team environment by recognizing and reinforcing individual and team
  • accomplishments.
  • ● Follow inventory control procedures and guidelines
  • ● Follows all Capriotti’s procedures and operational policies, cash handling, sanitation and
  • safety/security, to ensure the safety of all teams members and guests during each shift.
  • ● Assist with labor management costs
  • ● Acts with integrity, honesty and knowledge to promote the Capriotti’s values and culture.
  • ● Must demonstrate proficiency in all areas of shop operations to assist where needed during
  • assigned shift.
  • ● Maintain cleanliness and organization throughout the shop and ensure proper set up and
  • breakdown of all areas, including dining room, restrooms, cold station, grill and prep areas.
  • ● Work as a team to prepare for each shift
  • ● Ability to manage time effectively while meeting all job responsibilities.
  • ● Maintains a positive work environment for team members and guests during each shift.
  • ● Greets guest to make them feel welcome and comfortable.
  • ● Prepares and role models all Capriotti’s menu items according to Capriotti’s standards for
  • quality, consistency and timeliness
  • ● Oversees food quality production of others for quality and standards.
  • ● Follows sanitation and safety procedures including knife handling and kitchen equipment.
  • ● Maintains regular and consistent attendance and punctuality.
KNOWLEDGE/SKILLS/REQUIREMENTS:
  • ● Excellent guest service skills required.
  • ● Must be able to take direction and delegate responsibilities.
  • ● Ability to work in a fast-paced environment.
  • ● Team oriented, adaptable, dependable, and strong work ethic.
  • ● Ability to communicate effectively to help keep all team members informed.
  • ● Flexible schedule; could include nights, weekends.
  • Physical Requirements:
  • ● Ability to withstand work conditions in temperatures of 0◦F or less and up to 100◦F.
  • ● Ability to move throughout the restaurant for extended periods at a time.
  • ● Can move 50 lbs. for a distance of up to 10 feet.
  • ● Ability to balance and move up to 25 lbs. for distances of up to 50 feet.


Education/Experience Requirements:
  • ● High school or equivalency required; college coursework or degree preferred.
  • ● Previous supervisory and hospitality industry experience preferred.
  • ● At least 18 years of age.
  • ● Proven track record of success as a restaurant manager.

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