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Student Finance Service Specialist

1 month ago

Fort Worth, United States University of North Texas System Full time

Title: Student Finance Service Specialist

Employee Classification: Student Fin Svcs Spec

Campus: University of North Texas - Health Science Center

Division: HSC-Finance

SubDivision-Department: HSC-Chief Financial Officer

Department: HSC-Student Finance-350271

Job Location: Fort Worth

Salary: $40,008.00

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview:

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and the University of North Texas Health Science Center at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year. We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an inclusive environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team. Learn more about the UNT System and how we live our values at www.UNTSystem.edu.

Department Summary

This position is responsible for accurately processing student financial transactions and providing related customer service to departments, students, and their parents. This position may also be required to conduct research and provide reports related to reconciliation issues.

Position Overview

This position is responsible for accurately processing student finance transactions and processes daily cash receipts for the institution. This includes maintaining accounting records and preparation of financial reports. Work in collaboration with other administrative departments. Provide guidance regarding student and department accounts. Delivers exceptional customer service to students and their parents. Conduct research and provide reports related to reconciliation issues.

Minimum Qualifications

Bachelor's Degree with 2 years experience in accounting, billing/receivable, cashier services or related field or any equivalent combination of education, training, and experience.

Knowledge, Skills and Abilities

Proficient in EIS and Microsoft Office, with experience in Accounts Receivable and Cashier Services, preferably in higher education. Skilled in training diverse user groups and communicating financial information effectively. Capable of independent work, managing multiple assignments promptly and meticulously. Analyzes and communicates data clearly across organizational levels, ensuring regulatory compliance. Develops and maintains detailed documentation for financial processes. Adaptable to diverse communities and student populations. Knowledgeable in organizational goals, data privacy laws, and adept at presenting ideas in userfriendly language. Highly motivated with strong attention to detail, analytical, and problemsolving skills. Prioritizes tasks effectively in highpressure environments, with a strong customer service focus. Collaborative team player.

Preferred Qualifications

- None

Required License/Registration/Certifications

 

Job Duties:

  • Provides quality customer service and assures compliance with federal, state and university regulations, policies and procedures related to student accounts. 
  • Posts miscellaneous fees to student accounts. Review accounts and performs mathematical computations and processes any necessary adjustments. 
  • Delivers exceptional customer service to both internal and external customers, which includes but is not limited to state agencies, financial institutions and government agencies.
  • Receive and post daily cash receipts and payments; verify and ensure transactions are posted to appropriate chart strings. Prepares cash receipts for bank deposit; run financial cash reports and balances the cash drawer; reconciles, investigates and resolves any out of balance problems.
  • Creates electronic files for departmental use to increase efficiency and investigates new ways of completing work more effectively. 
  • Responds to in person, telephone and email inquiries from agencies, students, parents, faculty and staff. 
  • Manages department group email box and Online appointments. 
  • NOTE: This
    Job Description
    is not intended to be all inclusive. Employee may perform other related duties or job may change over time in accordance with the ongoing needs of the Department. 

Work Schedule:

M-F 8AM-5PM

Driving University Vehicle:

No

Security Sensitive:

This is a Security Sensitive Position.

Special Instructions:

- None

Benefits:

For information regarding our Benefits, click here.

EEO Statement:

The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, facilities and employment practices. The University of North Texas System immediately investigates complaints of discrimination and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.