Showroom Coordinator

3 weeks ago

St Louis, United States Ferguson Enterprises, Inc. Full time
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Ferguson is currently seeking a Showroom Coordinator to join our team

Monday – Friday schedule working Saturdays on a rotation roughly every 3 weeks

Responsibilities:
  • Greet guests upon arriving in our showroom, learn their motivation for their visit and developing a lasting customer relationship.
  • Answer and direct incoming phone calls with a positive demeanor.
  • Optimally communicate appointment policy.
  • Manage customer sign-ins, appointment book and customer job folders.
  • Maintain bid follow-up system and prepare literature packages.
  • Address “Thank You” cards to customers for full house selections.
  • Assist in maintaining price tags.
  • Cash handling/deposits and Credit Card Reconciliation.
  • Assist with receiving inventory arriving at showroom and assist in transferring inventory out.
Qualifications:
  • Have a high school diploma/GED or equivalent education.
  • Experience in sales and customer service.
  • Strong interpersonal skills and ability to prioritize workload appropriately in order to balance multiple demands and meet timelines as required.
  • Proficient with the following software applications: Word, Excel, Powerpoint, and Outlook.
  • Attention to detail in task oriented job responsibilities.
  • Analytical thinking and an eye for business.
  • Strong communication and presentation skills.

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more-Pay Range:-$15.00 - $21.68-Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.-This role is Bonus or Incentive Plan eligible.-The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

About Ferguson Enterprises, Inc.:

Ferguson raises the bar for industry standards as the top-rated wholesale supplier of commercial and residential plumbing supplies. However, our expertise goes beyond plumbing. We are a diverse distributor that spans multiple businesses including HVAC/R, waterworks and industrial. In the past 68 years, we have grown from a local distributor to a $19.9 billion dollar company with more than 1,600 locations and over 29,000 associates in North America. Our associates provide expert advice and a range of products and services our customers want to improve their construction, renovation and maintenance projects. Providing world-class customer service is a cultural belief that is demonstrated every day through our expansive product selection backed by our knowledgeable associates.

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