Automotive Warranty Administrator

1 month ago

Naples, United States Naples Nissan Full time

Naples Nissan is currently seeking an experienced Warranty Administrator to join our service team Come work for a dealer that values your time and energy

Ideal candidates would possess impeccable attention to detail and be able to process claims efficiently to maintain our premium warranty status. 

The Automotive Warranty Administrator performs a wide range of administrative and office support duties associated with vehicle warranties.

RESPONSIBILITIES:

  • Process all warranty requests in compliance with company and legal standards, ensuring appropriate documentation is complete, accurate and organized
  • Submit and follow up on all manufacturer warranty claims and book warranty repair orders
  • Keep records of all warranty parts including the repair order number, date of replacement, and date the part may be disposed
  • Reconcile warranty receivables and work with the accounting department to collect payments
  • Maintain all service and customer records as required by the warrantor and dealership
  • Assist with a variety of administrative tasks

Hours and Work Environment
This is an onsite position working in an office environment.
Our team enjoys a positive, productive, team-oriented company culture that supports you and your professional development.
The Warranty Administrator collaborates with the team of technicians and reports to the Service Director.

REQUIREMENTS:

  • 2+ years working and submitting automotive warranty claims

  • Reynolds experience

  • Demonstrated ability to multi-task effectively; strong organization and time management skills

  • Excellent communication, analytical and critical thinking and problem solving skill

  • Must pass a pre-employment background check and drug screening

WE OFFER:

Medical and Dental

  • 401K Plan

  • Paid time off and vacation

  • Growth opportunities

  • Paid Training

  • Employee vehicle purchase plans

  • Long-term job security

  • Growth Potential

  • Flexible Work Schedule

  • CLOSED Saturdays and Sundays

  • Discounts on products and services

***Compensation TBD based on relevant experience

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