New Patient Coordinator
3 months ago
Overview
The US Oncology Network is looking for a New Patient Coordinator to join our team at Texas Oncology. This full-time position will support our Central Austin clinic at 6204 Balcones. As a part of The US Oncology Network, Texas Oncology delivers high-quality, evidence-based care to patients close to home. Texas Oncology is the largest community oncology provider in the country and has approximately 530 providers in 280+ sites across Texas, our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today—at Texas Oncology, we use leading-edge technology and research to deliver high-quality, evidence-based cancer care to help our patients achieve “More breakthroughs. More victories.” ® in their fight against cancer. Today, Texas Oncology treats half of all Texans diagnosed with cancer on an annual basis. The US Oncology Network is one of the nation’s largest networks of community-based oncology physicians dedicated to advancing cancer care in America. The US Oncology Network is supported by McKesson Corporation focused on empowering a vibrant and sustainable community patient care delivery system to advance the science, technology, and quality of care. What does the New Patient Coordinator do? Under direct supervision, responsible for new patient coordination activities that may include account and insurance registration and scheduling of new patients for exams and procedures. Maintains patient records, prepares forms, verifies information, and resolves routine and non-routine problems. Follows standard procedures and pre-established guidelines to complete tasks. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards, and US Oncology’s Shared Values. Responsibilities Essential Duties and Responsibilities: Effectively oversee and manage the continuum of the new patient referral process within department standards. Provides strong customer service to patients and internal and external stakeholders as the clinic’s first point of contact. Independently assesses patient needs to prioritize and triage referrals. Answers phone calls, takes messages and responds to routine patient, physician, and client inquiries. Proactively follows-up on missing medical records and test results from referring providers. Obtains patient demographic, insurance, referral, and other pre-visit required information. Verifies and registers patient accounts in the practice management system. Facilitates insurance benefit and eligibility investigations. Provides patients with appointment details such as time, location, directions, and instructions to patients. Distributes appropriate medical forms to the patient for completion prior to initial visit. Maintains and updates physician schedules ensuring that patients are scheduled appropriately. Works in conjunction with the clinical team to accommodate scheduling requests. Accurately documents/updates patient records in designated systems to ensure all parties have accurate information. Provides support and information to providers to problem solve and manage complex administrative issues. Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations. Other duties as requested or assigned. Qualifications Minimum Qualifications: High School diploma or equivalent required. Two (2) years revenue cycle and/or patient access experience in healthcare preferred with progressive responsibility or equivalent combination of education and work experience. Knowledge of multiple PMS and EHR platforms preferred. Experience with Microsoft Office Products (Outlook, Word, Teams, and Excel) required. Proficiency with medical terminology and insurance benefits and eligibility verification. Must successfully complete required onboarding courses and on-demand training within 45 days of occupying position. Competencies: Uses Technical and Functional Experience: Possesses up to date knowledge of the profession and industry; accesses and uses other expert resources when appropriate. Demonstrates Adaptability: Handles day to day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities, ambiguity, and rapid change; shows resilience in the face of constraints, frustrations, or adversity; demonstrates flexibility. Uses Sound Judgment: Makes timely, cost effective and sound decisions; makes decisions under conditions of uncertainty. Shows Work Commitment: Sets high standards of performance; pursues aggressive goals and works efficiently to achieve them. Commits to Quality: Emphasizes the need to deliver quality products and/or services; defines standards for quality and evaluated products, processes, and service against those standards; manages quality; improves efficiencies. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be present at the employee site during regularly scheduled business hours and regularly required to sit or stand and talk or hear. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range. Work Environment: This is a hybrid position. The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations, and other conditions common to an oncology/hematology clinic environment. Work will involve in-person and virtual interaction with co-workers and management and/or clients. Work may require minimal travel by air or automobile to office sites.We have other current jobs related to this field that you can find below
-
Patient Services Coordinator, LN
2 weeks ago
Austin, United States VitalCaring Group Full timeAs we expand our services in new and existing markets, we're looking for a Patient Services Coordinator, LN who shares our values of being Trustworthy, Capable, Compassionate, Proactive, and most importantly, called to serve patients in their homes. The Patient Services Coordinator, LN serves as a bridge linking patients to the home health care they need. In...
-
Patient Services Coordinator, LN
2 weeks ago
Austin, United States VitalCaring Group Full timeAs we expand our services in new and existing markets, we're looking for a Patient Services Coordinator, LN who shares our values of being Trustworthy, Capable, Compassionate, Proactive, and most importantly, called to serve patients in their homes. The Patient Services Coordinator, LN serves as a bridge linking patients to the home health care they need. In...
-
Patient Care Coordinator
2 months ago
Austin, United States Austin Sleep Solutions Full timeJob DescriptionJob DescriptionOur company NEEDS a passionate, professional, caring individual to join our team! The Austin Sleep Solutions vision is to assist physicians to diagnose and treat obstructive sleep apnea for as many patients as possible! This is the perfect opportunity for someone who is looking to get started with their medical career without...
-
Patient Care Coordinator
2 months ago
Austin, United States Austin Sleep Solutions Full timeJob DescriptionJob DescriptionOur company NEEDS a passionate, professional, caring individual to join our team! The Austin Sleep Solutions vision is to assist physicians to diagnose and treat obstructive sleep apnea for as many patients as possible! This is the perfect opportunity for someone who is looking to get started with their medical career without...
-
Telemedicine Patient Coordinator
1 day ago
Austin, United States Restore Hyper Wellness Full timeJob DescriptionJob DescriptionAbout UsRestore is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life....
-
Telemedicine Patient Coordinator
6 days ago
Austin, United States Restore Hyper Wellness Full timeJob DescriptionJob DescriptionAbout UsRestore is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life....
-
Patient Service Coordinator
6 days ago
Austin, United States Texas Oncology Full timeOverview: Texas Colon & Rectal Specialists?is looking for a Patient Service Coordinator to join our team!This position will support the Austin location. This position will be a level 1or Sr depending on relevant candidate experience. Texas Colon & Rectal Specialists is a specialty surgical division within Texas Oncology that is committed to providing...
-
Patient Services Coordinator
1 week ago
Austin, United States VitalCaring Group Full timeAs we expand our services in new and existing markets, we're looking for a Patient Services Coordinator, LN who shares our values of being Trustworthy, Capable, Compassionate, Proactive, and most importantly, called to serve patients in their homes. The Patient Services Coordinator, LN serves as a bridge linking patients to the home health care they need. In...
-
TMS Lead Patient Care Coordinator
3 days ago
Austin, United States Discovery Behavioral Health Full timeProfessional Psychiatric Services division under DBH prides itself on its close culture, clinical excellence, while focusing on helping patients sustain their mental health wellness goals and bringing a new sense of hope to those that are suffering. Care Coordinator, Patient, Patient Care, Lead, Outpatient, Coordinator, Healthcare
-
Patient Services Coordinator
2 weeks ago
Austin, United States VitalCaring Group Full timeAs we expand our services in new and existing markets, we're looking for a Patient Services Coordinator, LN who shares our values of being Trustworthy, Capable, Compassionate, Proactive, and most importantly, called to serve patients in their homes. The Patient Services Coordinator, LN serves as a bridge linking patients to the home health care they need. In...
-
Patient Coordinator/Receptionist
3 weeks ago
Austin, United States RENEE SNYDER MD PA Full timeJob DescriptionJob DescriptionPosition Summary: Assist with the efficient operation of Snyder Dermatology and Breast & Body Center of Austin. Provide excellent customer service to the patients and prospective patients. Assist in the scheduling of patients, maintaining updated patient charts, communicate with physician and clinic staff. Candidates...
-
Sales Coordinator
3 days ago
Austin, United States New Waterloo Full timeJob DetailsJob Location South Congress Hotel - Austin, TX Position Type Full Time Salary Range $20.00 - $23.00 Hourly Job Category Hospitality - Hotel DescriptionSOUTH CONGRESS HOTEL is hiring for a SALES COORDINATOR The living room for the neighborhood, South Congress Hotel is an 83-room boutique hotel designed to be a hub of activity for the community. A...
-
Patient Care Manager
3 weeks ago
Austin, United States New Century Hospice Full timeOur Company: New Century Hospice, part of the Gentiva family of hospice, home health, palliative, and community care providers, focuses on clinical excellence with compassion and dignity. Our company culture centers around humility, servant leadership, empathy, and innovation while we serve as a leader in the home care industry. Our people and our patient...
-
Patient Care Re-engagement Coordinator
1 week ago
Austin, United States Ottobock Full timeStart from:08/04/2024Company:Otto Bock Patient Care, LLCDepartment:ClinicalLocation:Austin, TXType of position:Full-timeRemote possible:RemoteJob ID:7184Apply for this position Summary Statement Ottobock.care is a prosthetic and orthotic clinical services provider with 80+ locations across 14 states. We are dedicated to our vision of prosthetic and orthotic...
-
Patient Care Re-engagement Coordinator
1 week ago
Austin, Texas, United States Ottobock Full timeStart from:08/04/2024Company:Otto Bock Patient Care, LLCDepartment:ClinicalLocation:Austin, TXType of position:Full-timeRemote possible:RemoteJob ID:7184Apply for this positionSummary Statement is a prosthetic and orthotic clinical services provider with 80+ locations across 14 states. We are dedicated to our vision of prosthetic and orthotic excellence and...
-
Patient Care Coordinator
2 weeks ago
Austin, United States Ken Adolph Wellness Llc DBA Illumma Full timeJob DescriptionJob DescriptionIllumma, a leading ketamine infusion practice in Austin, Texas, provides relief and offers hope to those who feel lost or are struggling with chronic illness and pain.We provide cutting-edge care to patients experiencing a variety of treatment-resistant mental health and chronic pain issues. We believe that everyone has a...
-
Patient Care Coordinator
1 month ago
Austin, United States Sonova Full timeConnect Hearing Centers, part of Sonova Audiological Care US Location: Austin, TX 3201 Bee Cave Rd Ste 146, Austin, TX 78746 Current pay: $19.00 – 21.00 an hour + Sales Incentive Program! Hours: Monday - Friday 8:30am-5:00pm Are you looking for an opportunity to make a difference? Are you comfortable in a fast-paced retail clinic...
-
Patient Services Coordinator
1 week ago
Austin, United States Austin Regional Clinic Full timeServes as an initial point of contact in a clinic setting by performing check-in/check-out functions and booking patient appointments. Carries out all duties while maintaining compliance and confidentiality and promoting the mission and philosophy of Patient Services, Coordinator, Patient, Float, Healthcare, Skills
-
Patient Services Coordinator
2 weeks ago
Austin, Texas, 78704, Travis County, TX, United States VitalCaring Group Full timeAs we expand our services in new and existing markets, we're looking for a Patient Services Coordinator, LN who shares our values of being Trustworthy, Capable, Compassionate, Proactive, and most importantly, called to serve patients in their homes. The Patient Services Coordinator, LN serves as a bridge linking patients to the home health care they...
-
Patient Care Coordinator/Front Desk Scheduler
3 months ago
Austin, United States LISA M JUKES MD PA Full timeJob DescriptionJob DescriptionBusy and growing Gynecology and Med-Aesthetics practice looking for a full-time (Monday-Friday, 7:45am-4:45pm) Patient Care Coordinator/Front Desk/Scheduler for immediate hire. Prior experience and proficiency with Electronic Medical Records is preferred. Looking for an individual with a high aptitude to learn and grow in a fast...