Sr Program Manager
Found in: Talent US C2 - 2 weeks ago
Key job responsibilities
The program manager will drive Amazon´s high visibility GTC (Global Treasury Center) initiative. GTC is a Steam goal and has implications from payments into upstream Accounts Payable and reconciliation processes. The Program Manager will work with multiple teams across Treasury, Payment Service Centers. Technology, externally, Banks and reconciliation teams. They will run point status calls, own alignment among stakeholders, validate design and architecture documents and drive GTC launch jointly with Treasury as part of a multiyear plan.
A day in the life
With an emphasis on launching GTC for the AP organization, this position will perform the due diligence and analytics across the payments space. They will connect the dots of impact across different teams. Consistent with a global vision, you are passionate about identifying areas for further automation, continuous improvement, and other opportunities to deliver GTC as a solution across the payments space.
•Partner with the cross functional teams to assess the business requirement, dependencies across systems and persons and provide the guidance and methodology needed to seamless go live of the GTC program.
•Coordinate GTC program deliverables for FinOps working with AP team including requirement documents, UAT test cases, gap analysis, process documentation, generate datasets and perform quantitative/qualitative analysis as required by FinOps or other stakeholders.
•Coordinate review of deliverables from other stakeholder groups, including user journey documents, technical design documents, wireframes, and testing strategy.
•Deliver weekly status updates during cross-functional PM syncs and contribute to program-wide communications (flash updates, MBRs, QBRs) on behalf of FinOps.
•Maintain FinOps action item tracker and internal engagement plan. Communicate issues, blockers, and escalations promptly to avoid program bottlenecks.
•Coordinate program tasks within the FinOps remit, including UAT, customer/beneficiary outreach, updating or creating payment templates/rulesets, and POBO/ROBO hyper care.
•Partner with FOAA GTC focal and align on the cross impacts of GTC between payment and the accounting teams
•Present data and risks to senior leadership and call out for deviations to plans pro- actively
About the team
The FinOps Recon team covers a wide and important areas of Amazon payment operations and accounting. This includes monthly GL exceptions reconciliation, Daily "All Bank" and "All AP" exceptions reconciliation, Cash-in-Transit (CIT), Direct Debit GRC, AP Investigations, and monthly bank meetings in addition to the GTC program task
We are open to hiring candidates to work out of one of the following locations:
Seattle, WA, USA
BASIC QUALIFICATIONS
- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Hands-on experience in Payments and/or Treasury
PREFERRED QUALIFICATIONS
- 2+ years of driving process improvements experience- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
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