Current jobs related to Customer Experience Specialist – Asana Experiments - Ogden - MarketStar

  • Customer Experience Specialist

    3 weeks ago

    Ogden, Utah, United States Swig The Commons at Ogden Full time

    Job OverviewAt Swig The Commons at Ogden, we're seeking a talented Customer Experience Specialist to join our team. As a key member of our daytime crew, you'll play a vital role in delivering exceptional customer experiences that leave a lasting impression.ResponsibilitiesProvide top-notch customer service, ensuring every guest feels valued and...

  • Customer Experience Associate

    2 months ago

    Ogden, United States VASA Fitness Full time

    POSITION DESCRIPTION POSITION TITLE: Member Experience Specialist (MES) FLSA STATUS:      Hourly COMPENSATION: Base rate of $11.40 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales! SCHEDULE: Opening shifts: 3:45am-12pm and Closing Shifts: 5pm-12:15am   Bilingual Spanish Speakers are Encouraged to Apply!   JOIN...

  • Director of Customer Experience

    1 month ago

    Ogden, Utah, United States Amer Sports Full time

    Job Title: Director of Customer ExperienceAmer Sports is a dynamic, global sports company offering passionate achievement-oriented professionals the chance to succeed and flourish in an international environment. Our globally recognized brands include Salomon, Wilson, Armada, Atomic, and Arcteryx. We are a company where ambitious, competent and motivated...

  • Customer Experience Director

    2 months ago

    Ogden, Utah, United States Amer Sports Full time

    Director of Customer ExperienceAmer Sports is a dynamic, global sports company that offers passionate professionals the chance to succeed and flourish in an international environment. Our globally recognized brands include Salomon, Wilson, Armada, Atomic, and Arcteryx. We are a company where ambitious, competent, and motivated people can make their mark. Our...

  • Customer Experience Associate

    2 months ago

    Ogden, Utah, United States Massage Envy Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our wellness programs, and supporting the growth and retention of our client base.Key...

  • Director, Customer Experience Leader

    1 week ago

    Ogden, Utah, United States Amer Sports Full time

    Job DescriptionOverview:Amer Sports is a dynamic, global sports company that offers passionate professionals the chance to succeed and flourish in an international environment. Our globally recognized brands include Salomon, Wilson, Armada, Atomic, and Arcteryx. We are a company where ambitious, competent, and motivated people can make their mark. All our...

  • Director, Customer Experience

    3 months ago

    Ogden, United States Amer Sports Full time

    Overview: Amer Sports is a dynamic, global sports company offering passionate achievement-oriented professionals the chance to succeed and flourish in an international environment. Our globally recognized brands include Salomon, Wilson, Armada, Atomic, and Arcteryx. We are a company where ambitious, competent and motivated people can make their mark. All our...

  • Customer Care Specialist

    1 month ago

    Ogden, United States Link Interactive Full time

    Link Interactive, a Pye-Barker Fire & Safety company, is hiring a Customer Care Specialist Ogden, Utah location. Position Summary: A typical day for a Customer Care Specialist would be working one-on-one on the phone with customers as they un-box, install, and activate their new DIY Security and Automation system. The systems can range from simple basic...

  • Customer specialist

    2 months ago

    Ogden, United States Knitwell Group Full time

    About us Our founder, Lena Bryant didn't set out to change fashion forever, but that's exactly what she did. 120 years later, Lane Bryant remains the iconic plus-size brand. Empowering women is kind of our thing. Our inclusive community of customers and associates champions the acceptance of all sizes, shapes, and people. If you believe in the power of...

  • Store Customer Service Specialist

    2 weeks ago

    Ogden, United States The Sherwin-Williams Company Full time

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...

  • Customer Service Representative and Production Specialist

    1 week ago

    Ogden, Utah, United States MSCCN Full time

    Job Summary: We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative and Production Specialist. In this role, you will be responsible for providing exceptional customer service in the Copy Center and producing high-quality prints and copies in the production center.Key Responsibilities:Deliver a...

  • Customer Service Representative

    1 month ago

    Ogden, Utah, United States Link Interactive Full time

    Customer Care SpecialistLink Interactive, a leading provider of DIY security and automation systems, is seeking a highly skilled Customer Care Specialist to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction with our products and services.Key...

  • Customer Service Representative

    3 weeks ago

    Ogden, Utah, United States Link Interactive Full time

    Customer Care SpecialistLink Interactive, a leading provider of DIY security and automation systems, is seeking a highly skilled Customer Care Specialist to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service, troubleshooting technical issues, and ensuring a seamless customer...

  • Customer Credits

    4 weeks ago

    Ogden, United States Better Being Full time

    About Us At Better Being we empower and inspire individuals to feel better and live healthier lives by providing the most trustworthy, pure, and innovative natural wellness solutions. If you thrive in a challenging work environment, surrounded by incredible team members who will help you grow and do your best work, Better Being is the right place for you....

  • Customer Service Representative

    2 months ago

    Ogden, Utah, United States Ogden Clinic Full time

    Customer Care SpecialistOgden Clinic is seeking a highly skilled Customer Care Specialist to provide exceptional service to our patients and customers. As a key member of our team, you will be responsible for delivering product and service information, resolving product and service problems, and serving customers in a professional and courteous manner.Key...

  • Marketing Project Coordinator

    3 weeks ago

    Ogden, Utah, United States HydroJug Full time

    Job Title: Marketing Project ManagerWe are seeking a highly organized and detail-oriented Marketing Project Manager to join our team at HydroJug. As a Marketing Project Manager, you will be responsible for coordinating and executing cross-functional marketing initiatives and projects, ensuring seamless execution and timely delivery.Key...

  • Sales and Customer Service Representative

    2 weeks ago

    Ogden, Utah, United States Outdoor Living Supply Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales Specialist II to join our team at Outdoor Living Supply. As a Sales Specialist II, you will be responsible for providing exceptional customer service, handling financial transactions, and ensuring a positive shopping experience for our customers.Key ResponsibilitiesCustomer Service:...

  • Group Home Staff

    5 months ago

    Ogden, United States Chrysalis Full time

    Chrysalis is seeking to hire full-time or part-time Group-Home Staff. Would you like to support individuals with developmental disabilities to lead self-directed, meaningful lives? Are you looking for a full-time or part-time job with swing shifts, and graveyard shifts available that can work with your schedule? Are you considering a human services...

  • Customer Service Representative

    2 months ago

    Ogden, Utah, United States Ogden Clinic Full time

    Ogden Clinic is seeking a skilled Customer Care Specialist to provide exceptional service to our patients. As a key member of our team, you will be responsible for delivering product and service information, resolving issues, and ensuring customer satisfaction. **Key Responsibilities:** * Provide accurate and timely information to patients regarding our...

  • Customer Service Representative

    1 month ago

    Ogden, Utah, United States Ogden Clinic Full time

    Job SummaryOgden Clinic is seeking a highly skilled and dedicated Customer Care Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our patients and customers, resolving product and service problems, and serving as a liaison between our organization and the public.Key...

Customer Experience Specialist – Asana Experiments

3 months ago

Ogden, United States MarketStar Full time

If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply.

About MarketStar:

In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation.

Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.

We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth 

About the Customer Experience Specialist – Asana Experiments:

MarketStar is looking for a Customer Experience Specialist to support our Asana Experiments team. Asana is a leader in the work management category. As a Customer Success Experiments Representative, you will support a book of business made up of North American accounts, conducting 1:1 calls to improve utilization of their accounts, experimenting in different industries to identify areas of high potential. You will leverage change management strategies, project/work management skills, and deep product knowledge to consult our customer base on how to best use Asana for their specific needs.

Location: Utah Remote

What Will You Do?

Conduct 1:1 calls with clients within an existing book of business to optimize their accounts and improve conversions and key metrics.

Lead a 1:1 customer outreach process that will include calls and emails with the intent of building and managing external customer relationships to optimize accounts

Work with existing Asana customers to build brand awareness and increase their usage and spend with the client brand we represent

Use client provided and self- guided training resources to stay up to date on knowledge of the Asana platform and product offerings

Use data to manage, review and report on pipeline to manager each week, which includes a forecast and plan to achieve targets

Attain daily, weekly, monthly, and quarterly targets

Record customer interactions and engagement in CRM

Build and manage both Internal MarketStar team and external client counterpart relationships

Prepare and run regularly scheduled performance reviews monthly/quarterly/yearly with internal MarketStar peers and leadership

Use data to drive planning and success

Internally and externally provide customer sentiment insights including product feedback, key industry learnings, etc.

What Will You Need to Succeed?

One year of account management/customer success, B2B sales experience, or equivalent; Asana experience highly preferred

Strong time and project management organizational skills

Proficiency with using Microsoft Office and/or Google Suites

Demonstrated ability to build relationships

Strong written and verbal presentation skills

Experience with setting and exceeding sales goals

Able to multi-task, manage time effectively and adapt to change

Able to analyze and interpret data to develop and implement strategic plans is preferred

Tech savvy with an affinity for innovative and emerging technology; familiarity with CRMs preferred

What We Offer: 

In our commitment to our “We Care” value, we believe in providing employees with valuable mental and physical well-being benefits including: 

Structured learning and career development programs

Mental health program

Generous Paid Time Off policy 

Paid medical leave

Child/Dependent care reimbursement 

Education reimbursement

401k match, hardship loan program, access to financial wellness advisor

Comprehensive healthcare coverage including medical, dental, and vision 

MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual who identifies as someone with a disability and require reasonable accommodation(s) to complete any part of the job application process, please contact us at talentsolutions@marketstar.com for assistance.