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Field Service Manager
5 days ago
Role Summary:
The Field Service Manager leads a team of field service technicians and coordinates all troubleshooting and repairs of all Flowserve and Non-Flowserve products for customers in industries such as oil and gas, chemical, nuclear, coal, mining and water/wastewater industries. The job also involves coordination of all the CSCs in a region and train their Field service technicians, create a pool of resources that are available to customers outside of their region, in case of demand. Scope of work includes T/A tracking and coordinating T/As in a region.
Responsibilities:
Requirements:
Experience within Industrial and pump experience Able to work well without supervision and interface well with customers always presenting a positive perception of the company. Experience with assembly, test, trouble shooting of all or any of the FCD product lines.Preferred Experience / Skills:
Proficient in all factory testing requirements including testing software and troubleshooting of digital products. Autonomous, extensive travel, both domestic and international. Excellent documentation skills regarding service reports and other documentation. Clear, accurate and professional verbal and written communication. Proficient computer skills for accessing and navigating systems including Oracle, SAP, IGS (Villach), PNXT, Valquo (Villach), Windchill, Valvesight, LMS, PMP, ISOquest, SharePoint, FlexDash, MS-Excel, -Word, -Outlook, -Teams, etc. Adapt to AMP system as soon as this is implemented in FCD. Independently organize travel, rental car, flight, hotel, and related site access / permits. Prior job preparation including valve data, tools, torque values, etc. BS or BA Degree in relevant field and 8-10 years relevant experienceFlowserve offers competitive pay, annual bonuses, medical benefits on day 1, generous paid vacation time, paid holidays, 401(k) and many other excellent benefits.
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