Current jobs related to Field Service Representative - Pasadena - Northwest Administrators, Inc.

  • Professional Sales Representative

    2 months ago

    Pasadena, United States Inside Sales Representative Full time

    Job DescriptionJob DescriptionWe are seeking a career minded individual to join our sales team in food service equipment and supplies. As an inside sales / project manager, you will handle sales from large equipment to smallwares from our 40,000sqft showroom. You will be trained to provide solutions to customer's bottleneck in procuring food service...

  • Field Service Engineers and Technicians

    3 weeks ago

    Pasadena, California, United States Delta Tech Service, Inc Full time

    Job OverviewDelta Tech Service, Inc. is on the lookout for dedicated individuals to fill the role of Field Service Engineer/Technician. In this position, you will collaborate with a team to prepare equipment for various projects, travel to job sites to set up machinery, and support the execution of tasks. Through a combination of classroom instruction and...

  • Customer Service Representative

    1 month ago

    Pasadena, United States Houston GS Services Full time $40,000 - $50,000

    Job DescriptionJob DescriptionOur Customer Service Representatives help the local market by offering services and enrollments from our energy based clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and delivering amazing consumer experiences. Whether it's getting...

  • Financial Customer Service Representative

    2 weeks ago

    Pasadena, California, United States TEKsystems Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Financial Customer Service Representative to join our team at TEKsystems. As a Financial Customer Service Representative, you will play a critical role in supporting our Consumer Direct Lending division by providing exceptional customer service to our clients.Key ResponsibilitiesReceive and...

  • Lead Member Service Representative

    3 weeks ago

    Pasadena, Maryland, United States Tower Full time

    Job SummaryThe Senior Branch Service Representative is a key leadership position that supports the Branch Manager in effectively directing, prioritizing, and coordinating the daily work activities of the Branch Member Service Representatives (MSRs). This role is responsible for providing high-level service to members, identifying relationship opportunities,...

  • Senior Branch Service Representative

    3 weeks ago

    Pasadena, Maryland, United States Tower Full time

    Job SummaryThe Senior Branch Service Representative is a key leadership position that supports the Branch Manager in effectively directing, prioritizing, and coordinating the daily work activities of the Branch Member Service Representatives (MSRs). This role is responsible for providing high-level service to members, identifying relationship opportunities,...

  • Senior Human Resource Service Center Representative

    3 weeks ago

    Pasadena, California, United States Rose International Full time

    Job Title: Customer Service RepresentativeRose International, a leading provider of innovative staffing solutions, is seeking a highly skilled Customer Service Representative to fill a key role in our organization.Job Summary:Provide exceptional customer service to clients through effective communication and problem-solving skillsRespond to customer...

  • Field Service Technician

    1 week ago

    Pasadena, Texas, United States Markpointe Full time

    Job DescriptionAt Markpointe, we are seeking a skilled Field Service Technician to join our team. As a key member of our maintenance team, you will be responsible for providing top-notch field mechanical service on Centrifugal and Reciprocating compressors.Key Responsibilities:Disassemble, repair, and reassemble components and equipment to ensure proper...

  • Customer Service Representative

    5 days ago

    Pasadena, California, United States Domino's Franchise Full time

    About the JobWe're seeking a talented Customer Service Representative to join our dynamic team at Domino's Pizza. As a key member of our team, you'll be responsible for delivering exceptional customer experiences and providing top-notch support to our customers.Key ResponsibilitiesOperate all equipment and maintain a clean and safe working environmentStock...

  • Customer Service Representative

    4 days ago

    Pasadena, California, United States Domino's Franchise Full time

    About the JobWe're seeking a talented Customer Service Representative to join our dynamic team at Domino's Pizza. As a key member of our team, you'll be responsible for providing exceptional customer service, resolving customer complaints, and ensuring a positive experience for our valued customers.Advancement OpportunitiesAt Domino's Pizza, we offer a range...

  • Customer Service Representative

    2 weeks ago

    Pasadena, Texas, United States Palmer Distribution Services Inc Full time

    Job DescriptionJob Title: Customer Service Representative - Logistics ExpertJob Summary:We are seeking a highly skilled and experienced Customer Service Representative to join our team at Palmer Distribution Services Inc. As a key member of our logistics team, you will be responsible for providing exceptional customer service, resolving customer complaints,...

  • Customer Service Representative

    1 week ago

    Pasadena, Texas, United States Speedy Cash Inc Full time

    {"title": "Customer Service Representative", "description": "Customer Service RepresentativeAt Speedy Cash Inc, we are committed to providing exceptional customer service to our loyal and new customers. As a Customer Service Representative, you will play a vital role in helping our customers access the financial products they need.Key...

  • Customer Service Representative

    1 week ago

    Pasadena, Texas, United States Golden Corral Full time

    Customer Service RepresentativeWe are seeking a friendly and courteous Customer Service Representative to join our team at Golden Corral. As a key member of our front-of-house team, you will be responsible for providing exceptional guest service, ensuring a clean and welcoming environment, and maintaining operational excellence.Key Responsibilities:Guest...

  • Senior Branch Service Representative

    2 weeks ago

    Pasadena, Maryland, United States Tower Federal Credit Union Full time

    Job SummaryThe Senior Branch Service Representative is a key leadership position at Tower Federal Credit Union, responsible for supporting the Branch Manager in directing, prioritizing, and coordinating the daily work activities of Branch Member Service Representatives (MSRs). This role requires strong analytical and human relations skills, as well as the...

  • Field Service Technician

    2 months ago

    Pasadena, United States Sage Rental Services, LLC Full time

    Job DescriptionJob DescriptionSAGE Rental Services is looking for a Field Service Technician to join our team. The Field Service Technician will be based out of our Pasadena, TX office and will be responsible for providing on-site repair, maintenance and installation of SAGE rental equipment at client owned locations.The ideal candidate is prompt and...

  • Customer Service Representative

    2 weeks ago

    Pasadena, Maryland, United States Giant Food Full time

    About Giant FoodGiant Food is a leading grocery store chain in the Baltimore-Washington area, serving over 2 million customers weekly with annual sales exceeding $5 billion. Our mission is to be the most trusted and loved local food retailer in our community.Why Work at Giant Food?We're a company that values our people and provides opportunities for career...

  • Patient Service Representative

    2 weeks ago

    Pasadena, California, United States VetJobs Full time

    Job SummaryVetJobs is seeking a highly skilled and detail-oriented Senior Patient Service Representative to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support.Key ResponsibilitiesCheck in and out patients, collect co-payments, and reconcile payments.Verify patient...

  • Customer Service Representative

    1 week ago

    Pasadena, Texas, United States EZCORP Full time

    {"title": "Retail Customer Service Representative", "description": "Unlock Your Career PotentialAt EZCORP, we're committed to helping you grow and succeed in your career. As a Retail Customer Service Representative, you'll play a vital role in delivering exceptional customer experiences and driving sales growth.Key Responsibilities:Provide top-notch customer...

  • Client Services Representative

    4 weeks ago

    Pasadena, California, United States Lin Realty Group Full time

    Are you passionate about providing exceptional service and ensuring client satisfaction? If so, consider a rewarding position as a Field Representative with Lin Realty Group. This role is essential in maintaining the quality and security of our property listings while engaging with clients in a meaningful way.Compensation:$68,000 - $78,000 annuallyKey...

  • Field Service Technician

    4 weeks ago

    Pasadena, United States Flowserve Corporation Full time

    Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to...

Field Service Representative

4 months ago

Pasadena, United States Northwest Administrators, Inc. Full time
Job DescriptionJob Description

At Northwest Administrators Inc., we pride ourselves in delivering superior client and customer service. Meeting expectation is never enough as we want to exceed with flawless follow through in every contact.

Our Field Service Representatives are a key component to our success. They liaison between a variety of stakeholders. These include but are not limited to benefit plan participants, local union representatives, and employer representatives. With on-the-job training, the field service representatives provide ongoing communication and education about our retirement and health benefit plans.

If working for a company that is focused on customer satisfaction, delivers on their promises, and is never satisfied with the status quo in performing superior work is of interest to you, we hope you'll consider NWA for your next career move.

What you'll be doing...

We get it. Employee benefits are complicated. Typically, when someone needs to use their benefits, they are also going through momentous changes. They're newly retired or planning to soon. Or they are dealing with an important health issue. It may be that they are new in their careers and trying to understand what their benefits mean.

That's where our Field Service Representatives help. We see this role as a "trainer" or a "teacher" in helping our participants understand the value of the benefits they rightfully have earned.

If hired, you will receive fully paid, on the job, training. With your expertise, you will perform a variety of duties including but not limited to:

  • Travel regionally overnight, as required, to worksites/union halls to answer participant questions
  • Coordinate and conduct individual, small and larger group meetings explaining benefits
  • Take ownership of participant benefit issues to ensure resolution
  • Communicate (verbal/written) with participants in English and Spanish
  • Support activities related to ongoing benefit documentation using MS Office suite of tools
  • Interact professionally & sensitively w/individuals from diverse backgrounds & perspectives
  • Progress through a structured career development program

Who you are...

  • Service Minded. Provide superior customer service, every day
  • Educated. Bachelor's degree or equivalent combination of education and experience
  • Experienced: Previous experience in pensions, benefits and/or Human Resources preferred
  • Communication. Strong verbal/written communication; bilingual Spanish language skills required
  • Skilled. Exercise professional judgment, tact and discretion when dealing with sensitive matters.

Who we are...

Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension* plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from many training and development opportunities and can expect a better-than-market benefits package.

*A pension plan provides regular payments during a person's retirement from an investment fund to which that person, or their employer, has contributed during their working life.

If hired, you can expect...

  • Starting hourly range of $28.09 - $38.03 per hour (dependent on experience and qualifications)
  • Medical, Dental, Vision & Rx benefits, short & long-term disability & life insurance
  • Paid Vacation (10 days), Sick Leave (10 days) and Holidays (10 days)
  • Generous 401(k) plan with company base contribution & match
  • Career development and growth opportunities

Equal Employment Opportunity

NWA is proud to be an Equal Employment Opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, physical or mental disability, marital status, amnesty, veteran status, citizenship, family medical history or genetic information or any other characteristic protected by local, state, or federal laws. NWA prohibits any discrimination or harassment based on any of these characteristics.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact Human Resources at HR@nwadmin.com to request accommodation.

Northwest Administrators Inc. | Privacy Policy (nwadmin.com)