Current jobs related to Automotive Claims Specialist II - Euless - Cox Enterprises


  • Euless, Texas, United States Cox Automotive Full time

    Job SummaryWe are seeking a highly skilled Automotive Claims Specialist II to join our team at Cox Automotive. As a key member of our team, you will be responsible for reviewing customer complaints and mechanic reports to determine the extent of repairs and authorizing second opinions when necessary.Key ResponsibilitiesReview customer complaints and mechanic...


  • Euless, Texas, United States Cox Communications Full time

    Job Title: Automotive Claims Specialist IICox Automotive is seeking a highly skilled Automotive Claims Specialist II to join our team. As a key member of our team, you will be responsible for reviewing customer complaints and mechanic reports about vehicle condition, inspecting vehicles to determine the extent of repairs, and authorizing second opinions when...


  • Euless, Texas, United States Cox Communications Full time

    Job SummaryWe are seeking a highly skilled Automotive Claims Specialist II to join our team at Cox Automotive. As a key member of our team, you will be responsible for reviewing customer complaints and mechanic reports, inspecting vehicles, and mediating disputes to ensure a fair and efficient resolution process.Key ResponsibilitiesReview customer complaints...


  • Euless, Texas, United States Midas of NTX Full time

    Join the Midas Team as an Automotive Service SpecialistMidas of NTX is a well-established, family-owned enterprise with a legacy of over 40 years in delivering exceptional automotive services. We are on the lookout for proficient automotive service specialists to enhance our team of professionals.Key Responsibilities:Executing diagnostics and repairs...


  • Euless, Texas, United States Stress Free Auto Care Full time

    Transforming Automotive CareAt Stress Free Auto Care, we're revolutionizing the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. Our mission is to make auto care a stress-free, trustworthy experience for everyone.About the RoleWe're seeking a skilled Automotive Repair Specialist to join our team. As a key...


  • Euless, Texas, United States Fleet Services by Cox Automotive Full time

    Position: Mobile Trailer Technician II - TEAM 1501Location: Euless, TXJob SummaryFleet Services by Cox Automotive is seeking a dedicated Mobile Trailer Technician II to enhance our team. This role is focused on providing on-site maintenance and repair services for trailers, ensuring optimal performance and safety.The Mobile Trailer Technician II will conduct...


  • Euless, Texas, United States Cox Communications Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Vehicle Operations Support Specialist II to join our team. As a key member of our operations team, you will be responsible for coordinating and managing the reconditioning process for vehicles, ensuring timely and accurate completion of tasks, and providing exceptional customer service.Key...


  • Euless, United States Cox Communications Full time

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Vehicle Operations Support Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $15.87 - $23.75/hour. The hourly base rate may vary within...


  • Euless, Texas, United States Stress Free Auto Care Full time

    Transforming the Auto Repair ExperienceAt Stress Free Auto Care, we're revolutionizing the way people think about auto repair. Our mission is to deliver exceptional service with honesty, transparency, and convenience. We're a rapidly expanding company with a strong focus on innovation and customer satisfaction.Job OverviewWe're seeking skilled and...


  • Euless, Texas, United States Stress Free Auto Care Full time

    Job OverviewAt Stress Free Auto Care, we're revolutionizing the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. Our mission is to make auto care a stress-free, trustworthy experience for everyone.We're seeking skilled technicians who share our passion for delivering top-notch service and prioritizing...


  • Euless, United States Cox Communications Full time

    CompanyCox Automotive - USAJob Family GroupVehicle OperationsJob ProfileLot Operations Specialist IIManagement LevelIndividual ContributorFlexible Work Option No remote option; must work at a specified Cox locationTravel %NoWork ShiftDayCompensationHourly base pay rate is $14.42 - $21.63/hour. The hourly base rate may vary within the anticipated range based...


  • Euless, Texas, United States Cox Communications Full time

    Job Summary:Cox Communications is seeking a highly organized and detail-oriented Vehicle Operations Support Specialist II to join our team. As a key member of our operations team, you will be responsible for coordinating and monitoring all activities related to the reconditioning of vehicles.Key Responsibilities:Coordinate and schedule all activities related...


  • Euless, United States Cox Communications Full time

    CompanyCox Automotive - USAJob Family GroupVehicle OperationsJob ProfileVehicle Operations Support Specialist IIManagement LevelIndividual ContributorFlexible Work Option No remote option; must work at a specified Cox locationTravel %NoWork ShiftDayCompensationHourly base pay rate is $15.87 - $23.75/hour. The hourly base rate may vary within the anticipated...


  • Euless, Texas, United States Cox Communications Full time

    Job SummaryWe are seeking a skilled Vehicle Photographer to join our team at Cox Automotive. As a Vehicle Photographer, you will be responsible for capturing high-quality images of vehicles in our main lot and TRA photographs using our MIC 2.0 application.Key Responsibilities:Capture and process electronic images of vehicles.Upload all pictures associated...


  • Euless, United States Cox Full time

    Fit instructor This position is responsible for the safe transportation of cars going through the tunnel (FIT). Make sure cars are not too high or too low. Also, responsible for performing daily maintenance and routine checks making sure the cameras and the entire area stay clean. Watching for wo# on cars to make sure they are on and straight. Also, watching...


  • Euless, Texas, United States Maaco Coliision Repair and Auto Paint Full time

    Job SummaryWe are seeking a highly skilled and experienced Collision Estimator and Automotive Painter to join our team at Maaco Collision Repair and Auto Paint. As a key member of our production team, you will be responsible for performing damage analysis and developing repair plans using computerized estimating systems.Key ResponsibilitiesDamage Analysis...


  • Euless, United States Cox Full time

    Lane Leader - run an assigned lane and make sure that all vehicles are parked on spot for the sale every Thursday. You will report any fuel or work that needs to be done on the vehicle and make sure it makes it to the destination. Assist any other lane leads with moving vehicles to the perspective destinations. Coordinates the physical movement of vehicles...


  • Euless, Texas, United States Cox Full time

    Job DescriptionThe Customer Care Specialist I role is a critical position within our contact center, requiring a high level of professionalism, independence, and problem-solving skills. As the primary customer support representative, you will be responsible for providing timely and effective solutions to customer inquiries, issues, and concerns.Key...


  • Euless, United States Cox Communications Full time

    Company Cox Automotive - USA Job Family Group Customer Care Group Job Profile Customer Care Specialist I Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $15.87 - $23.75/hour. The hourly base rate may vary within the...


  • Euless, Texas, United States Pyramid Consulting, Inc Full time

    Job Title: Accounts Payable SpecialistWe are seeking a highly skilled Accounts Payable Specialist to join our team at Pyramid Consulting, Inc. This is a contract position with a possibility of extension.Job Summary:The Accounts Payable Specialist will be responsible for performing all aspects of procurement and posting requisitioning and transaction...

Automotive Claims Specialist II

3 months ago


Euless, United States Cox Enterprises Full time

Job Description

Review customer complaints and mechanic reports about vehicle condition.

Inspect the vehicle to determine the extent of repairs, if any, and authorize a second opinion, if necessary.

Advise customers of the Auction policy and the complaint and arbitration process and facilitate the resolution/negotiation between the two parties.

Mediate disputes and negotiate repair and/or pricing of disputed vehicles to arrive at a mutually acceptable solution and to keep vehicles sold.

Have awareness of and resolve after-sale problems, such as issues with the title, mileage, frame damage, etc.

Monitor and maintain accurate files for each arbitration case, and interact with Auction sales personnel regarding information on vehicle sales, etc.

Act as a liaison with federal and state authorities regarding odometer rollbacks, salvage vehicles, etc.

Promote the Auction and its services with customers to gain additional business including, but not limited to, post-sale inspections.

Review customer claims to verify that they meet Manheim's National Arbitration policies and any account-specific guidelines; make/advise on financial decisions regarding arbitrations.

Interface with all departments involved in the complaint including the fact-finding and investigative phases.

Screen and input all qualified vehicles for post-sale inspection.

Inform buyers and sellers on the process, cost, and timing for completion of all PSI or buyer claims.

Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.

Perform other duties as assigned by management.

Qualifications :

High School Diploma or equivalent required.

Minimum of 3-5 years of automotive, mechanical, or body shop experience with complaint recording and resolution preferred.

ASE certification, estimating preferred.

A valid Driver’s License and safe driving record are required.

Strong verbal and written communication and organization skills required.

Effective report writing and composition skills are preferred.

Working knowledge of federal and state laws regarding the arbitration of vehicles.

Regularly required to stand, walk, reach, talk, and hear.

Frequently required to stoop, kneel, crouch, squat, and climb.

Ability to lift 1-20 pounds.

Vision abilities required include close, distance, and color vision, depth perception, and ability to adjust focus.

MSCOX

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.