Client Service Coordinator
3 months ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.
The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.
ESSENTIAL RESPONSIBILITIES AND TASKS
· Live and exemplify the Five Principles of Mars, Inc. within self and team.
· Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
· Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients.
· Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health.
· Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services
· Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.
· Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.
· Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.
· Conduct administrative functions as necessary.
· Other job duties as assigned.
SPECIAL WORKING CONDITIONS
· Ability to work at a computer for long periods of time.
· Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.)
· Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings.
· Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.
EXPERIENCE, EDUCATION AND/OR TRAINING
· High School Diploma or equivalent preferred.
· Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances.
· One year related experience required with customer service preferred.
· Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training is preferred.
Start your Banfield Career as a Client Service Coordinator. Learn more about the impact you can make as part of a Banfield hospital team and see how we support the wellness of our people and profession at
-
Food Service Coordinator
6 days ago
Maplewood, Minnesota, United States McAlister's Deli Full timeJob Summary:The Catering Coordinator will play a crucial role in ensuring the success of our catering operations at McAlister's Deli. This position requires a detail-oriented individual who can effectively coordinate drivers and deliveries, manage catering accounting procedures, and provide exceptional customer service.Key Responsibilities:Coordinate drivers...
-
Client Services Associate
2 weeks ago
Maplewood, New Jersey, United States Christine Coster - State Farm Agent Full timePosition OverviewChristine Coster - State Farm Agent is seeking a part-time Client Services Associate to support our valued policyholders and contribute to our team. This role offers flexible hours, typically ranging from 6 to 10 hours per week, with the potential for future full-time opportunities.Key Responsibilities:Processing financial transactions and...
-
Client Relations Specialist
1 week ago
Maplewood, Minnesota, United States Banfield Pet Hospital Full timeClient Service Coordinator at Banfield Pet HospitalThe Client Service Coordinator (CSC) at Banfield Pet Hospital is essential in facilitating the seamless experience of clients and their pets within the facility. This role focuses on enhancing the efficiency of the veterinary team, ensuring effective communication with both clients and staff, and delivering...
-
Client Relations Specialist
1 week ago
Maplewood, Minnesota, United States Banfield Pet Hospital Full timeClient Service Coordinator at Banfield Pet HospitalThe Client Service Coordinator (CSC) at Banfield Pet Hospital is integral to facilitating the seamless experience of clients and their pets within the facility. This role is pivotal in enhancing the efficiency of the veterinary team, fostering effective communication with both staff and clients, and...
-
Advantage Services Coordinator
3 months ago
Maplewood, United States CommonBond Communities Full timeDescription Home is the foundation for everything in life. Since 1971, our model has been about supporting residents in finding stability and achieving their goals. It's why we're more than housing-we combine quality affordable homes with our on-site Advantage Services-because we believe that with the right support and opportunities, all people can thrive....
-
Volunteer Coordinator
6 days ago
Maplewood, Minnesota, United States Minnesota Service Cooperatives Full timeJob SummaryWe are seeking a highly organized and communicative Volunteer Coordinator to support our Parent Volunteer Program at Carver Elementary. This role will be responsible for coordinating parent volunteers, organizing special events, and publishing a volunteer newsletter.Key ResponsibilitiesParent Communication: Develop and maintain effective...
-
Parent Volunteer Coordinator
1 week ago
Maplewood, United States Minnesota Service Cooperatives Full timePosition Type: Professional/Parent/Volunteer Coordinator Date Posted: 8/21/2024 Location: Carver Elementary District: North St. Paul-Maplewood-Oakdale School District Position: Carver Elementary Parent Volunteer Coordinator Work Schedule: varies Start Date: ASAP Pay: $16.04/Hour Benefits: There are no benefits available for positions working less than twenty...
-
Account Coordinator
3 weeks ago
Maplewood, United States The Vomela Companies Full timeAt The Vomela Companies our greatest asset is our people. As a full-service visual communications company, we are looking for creative and intellectual thinkers that work with our customers to create compelling brand solutions and foster meaningful connections. And while you're focused on creating big things for global and local brands, we will help you...
-
Project Coordinator
5 days ago
Maplewood, United States Express Employment Professionals Full timeJob DescriptionJob DescriptionProject Coordinator Monday-Friday8am-4:30pm$19-$20//hrEvaluation to hire. About Us: Our client is a leading provider of high-quality flooring solutions. We are dedicated to delivering exceptional service and top-notch products to our customers. As we continue to grow, we are looking for a motivated and detail-oriented...
-
Healthcare Operations Coordinator
2 weeks ago
Maplewood, Minnesota, United States Liberty Medical Care Services Full timePosition OverviewLiberty Medical Care Services is seeking a Healthcare Operations Coordinator to oversee and enhance the efficiency of our facility's administrative functions, scheduling, and patient intake processes. In this position, you will be responsible for managing front-desk interactions, coordinating activities with healthcare providers, and...
-
Medical Coordinator
3 months ago
Maplewood, United States Liberty Medical Care Services Full timeJob DescriptionJob DescriptionWe are searching for a Medical Coordinator to manage and maintain the smooth operation of our facility's administration, scheduling and patient intake. In this role, you will be required to handle front-of-desk relations, coordinate activities with caregivers, and ensure that administrative tasks such as document filing are...
-
Client Relations Specialist
1 week ago
Maplewood, Minnesota, United States Banfield Pet Hospital Full timeClient Relations Specialist at Banfield Pet HospitalThe Client Relations Specialist (CRS) at Banfield Pet Hospital is integral to facilitating a seamless experience for both clients and their pets within the facility. This role is essential in enhancing the efficiency of the veterinary team, ensuring effective communication with both staff and clients, and...
-
Client Relationship Specialist
2 weeks ago
Maplewood, Minnesota, United States Huntington Bancshares, Inc. Full timePosition Overview:As a key member of our branch team, you will contribute to a friendly and inclusive atmosphere where your daily efforts empower customers to reach their financial aspirations. Our branch staff are encouraged to share insights and suggestions that enhance the experience for our customers, our institution, and the communities we serve. In...
-
Community Relations Coordinator
2 weeks ago
Maplewood, Minnesota, United States Maple Hill Senior Living Full timePosition OverviewThe Administrative Coordinator at Maple Hill Senior Living serves as the welcoming face of our community. This role is pivotal in ensuring a positive atmosphere and providing exceptional support to residents, clients, and team members.Key Responsibilities• Act as the primary point of contact at the front desk, demonstrating outstanding...
-
Project Coordinator
4 days ago
Maplewood, Minnesota, United States Express Employment Professionals Full timeJob OverviewWe are seeking a highly motivated and detail-oriented individual to join our team as a Project Coordinator/Customer Service Representative. As a key member of our team, you will play a critical role in ensuring customer satisfaction and successful project completion.Key Responsibilities:Customer Service:Provide exceptional customer service and...
-
Administrative Coordinator for Senior Living
2 weeks ago
Maplewood, Minnesota, United States Maple Hill Senior Living Full timePosition OverviewThe Administrative Coordinator is a vital member of our team, serving as the welcoming face of our community. This role requires a positive demeanor and a commitment to providing outstanding service to residents, clients, and staff.Key Responsibilities• Act as the primary point of contact at the front desk, demonstrating exceptional...
-
Client Relations Specialist
1 week ago
Maplewood, New Jersey, United States Michelle Josias - State Farm Agent Full timePosition OverviewMichelle Josias - State Farm Agent is looking for a dedicated professional to fill the role of Account Representative. This position is ideal for an enthusiastic individual eager to contribute to the growth of our agency through meaningful interactions and exceptional customer service.Key Responsibilities:Build and maintain strong customer...
-
Client Relations Specialist
2 weeks ago
Maplewood, New Jersey, United States Michelle Josias - State Farm Agent Full timePosition OverviewMichelle Josias - State Farm Agent is looking for a dedicated professional to fill the role of Account Representative. This position is ideal for an enthusiastic individual who is passionate about enhancing our business through meaningful interactions and exceptional customer service. If you are a proactive individual who excels in a dynamic...
-
Information Coordinator
1 month ago
Maplewood, Minnesota, United States Fairview Health Services Full timeOverviewWe are looking for an Information Coordinator to join our breast imaging team This position is located at our Fairview Clinics and Specialty Center in Maplewood, MN.The Information Coordinator provides expert support services including scheduling, registration, point of service collections, administrative services, managing clinical records, customer...
-
Client Relations Specialist
1 week ago
Maplewood, New Jersey, United States Michelle Josias - State Farm Agent Full timePosition OverviewMichelle Josias - State Farm Agent is looking for a dedicated professional to fill the role of Account Representative. This position is ideal for an enthusiastic individual who is eager to contribute to our agency's growth through meaningful interactions and exceptional customer service.Key Responsibilities:Develop and maintain strong...