Pharmacy Technician, Retail

2 months ago

Little Rock, United States CARTI Full time

The Retail Pharmacy Technician works under the supervision of the Pharmacist to accurately prepare medications for dispensing. They provide compassionate, superior customer service in a timely manner while understanding the importance of adherence to specialty medications. The Retail Pharmacy Technician also fills the prescriptions, adjudicates the claims and balances the cash register. Effectively manages and facilitates timely resolution with any issues. Tracks and reconciles incoming drug shipments, and ensures account balances are adjusted accordingly. 

JOB SPECIFIC DUTIES AND RESPONSIBILITIES:

Assists pharmacist with filling medications. Helps prepare medications for distribution to other clinics. Helps maintain inventory. Follows all rules and regulations set by the Arkansas Board of Pharmacy. Maintains accurate records of dispensing and invoices. Oversees execution of replacement drug orders and tracks shipments. Monitors pharmacy dispensing records and discerns qualified patients based on individual criteria. Reviews the prescription to obtain correct dosing information. Verifies third party eligibility tools are provided. Initiates drug replacement or assistance orders accurately and timely in accordance to the criteria set forth by the assistance programs. Monitors submitted drug orders and verifies shipment is received by CARTI in a timely manner. Reconciles replacement drug shipments received to orders placed. Obtains prior authorization from PBM for patients prescribed medications. Utilizes shipping tools and packing materials to ensure drugs are packaged safely. Verifies invoices of received drugs. Maintains drug replacement inventory. Maintains drug inventory ordered by CARTI. Maintains and updates records. Facilitates resolution of outstanding replacement or reimbursement issues. Analyzes pharmacy billing system to ensure that charges and reimbursements appear accurate. Demonstrates thorough understanding of pharmacy account denials, by analyzing payments, adjustments or denials to ensure transactions are posted prior to the request of replacement or assistance Follows policies, procedures, and guidelines set forth by CARTI Pharmacy. Provides oversight to the PDP assistance programs and review by accounting department. Optimizes patient assistance. Stays current with new drug releases, their purpose and obtains information on any assistance programs associated with the drug Documents clear, concise and complete notes in appropriate systems in a timely manner. Notifies Director of Pharmacy, pharmacy manager or pharmacist of any issues immediately. Maintains sample inventory. Properly dispense samples from inventory to physicians at the physician teams’ request. Must be willing to train and help with certain duties in the chemo mixing services area as time permits.

OTHER JOB REQUIREMENTS:  May be required to travel to satellite clinics.

EDUCATION, CERTIFICATION, LICENSURE and REGISTRATION: 

High School diploma or equivalent.

Arkansas State Board of Pharmacy Technician License must be obtained within 30 days of hire.

EXPERIENCE, KNOWLEDGE, SKILLS and ABILITIES:

1 year experience in a retail pharmacy, preferred. Knowledge of private payers, Medicare, Medicaid, marketplace, commercial and alternate funding sources and reimbursement processes. Ability to read and understand medical records to determine if drugs are being used for an FDA approved indication. Communicates effectively over the telephone to set-up shipment or pick-up of patient’s medication. Understands prescription billing and accounts receivable issues.

REASONING ABILITY:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, or schedule form.

INTERPERSONAL SKILLS:

Must interact and communicate both verbally and in written form. Must interact and exchange information regarding patients with physicians, other departmental Team Members, and outside agencies on a frequent basis while respecting the confidentiality of patient information.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the Team Member is regularly required to talk or hear. The Team Member is regularly required to stand, walk, and sit; use hand to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus. Must be able to lift up to 40 pounds.

WORK ENVIRONMENT:

The work environment described here are representative of those a Team Member encounters while performing the essential functions of this job. This position involves potential exposure to infectious diseases. Team Members are offered appropriate vaccinations and safety training.

COMMENTS:

This description is intended to describe the essential functions, the general supplemental functions, and the essential requirements for the performance of the job. It is not an exhaustive list of all duties, responsibilities and requirements of the position. Other functions may be assigned and management retains the right to add or change duties at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

SAFETY SENSITIVE

This position is a Safety Sensitive Position. The essential functions, physical demands, and mental competencies of this job require the Team Member to maintain the ability to work in a constant state of alertness in a safe manner. 

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