Call Center

6 days ago

Denver, United States Clinica Family Health Full time

What we offer:

Benefits: 

Medical Dental Vision FSAs/HSAs Accident/Hospital Retirement Plan + other Employee & Family Support Programs

Other Perks:  Flexible Schedules, 4 weeks of PTO, Paid Holidays, Growth Opportunities/Career Ladders
Compensation: Approximately $18.90 - $21.91 per hour to start, or more if candidate has significant previous call center experience. All individual pay rates are calculated based on the candidate's experience and internal equity.

What our employees have to say about working at Clinica:

"I love my work/life balance." “I feel welcomed and appreciated by those I work with each day.” “This is a supportive and close knit work environment." “Our supervisors encourage our growth." "I love helping people and supporting my community."

Overview of Role: 

*Full-Time Schedule:   Monday-Friday from 7:45am-5pm. 40 hours per week.*
**This is an in-person position at our Samuel building.**  

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Answer incoming calls professionally and use the computer to complete and document caller requests, while providing exceptional customer service.  Schedule, cancel, confirm or reschedule appointments according to the scheduling guidelines. Transfer calls and take/send messages according to protocol. Maintain cultural sensitivity when dealing with customers and coworkers. Take part in collaborative working relationships in the organization.

POSITION QUALIFICATIONS:

Education and Experience:

High School diploma or GED preferred. Call center or medical facility experience preferred. Customer service experience required.

Knowledge, Skills and Abilities:

Fluency in Spanish preferred but not required. Basic knowledge and comfortability with computers/technology. Excellent grasp of Call Center guidelines, protocols and rules for scheduling and managing patients. Excellent interpersonal skills enabling the person to be able to react effectively and calmly in emergencies and within strict guidelines. The capacity to maintain the trust and confidentiality of the callers. Possess multi-tasking abilities and have good attention to detail.

Clinica Family Health is an Equal Opportunity Employer. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race, color, religion, national origin, sex, disability, sexual orientation, gender identity, or any other applicable status protected by federal, state, or local laws.

  • Call Center Representative

    2 months ago

    Denver, United States Call Graph Pro Full time

    Job DescriptionJob DescriptionJob Title: Call Center RepresentativeJob Summary:As a Call Center Representative, you will be the first point of contact for customers seeking assistance with products or services. Your primary responsibility will be to handle inbound and outbound calls in a professional and courteous manner, addressing customer inquiries,...

  • Call Center

    1 month ago

    Denver, United States Clinica Family Health Full time

    What we offer: Benefits: Medical Dental Vision FSAs/HSAs Accident/Hospital Retirement Plan + other Employee & Family Support Programs Other Perks: Flexible Schedules, 4 weeks of PTO, Paid Holidays, Growth Opportunities/Career Ladders Compensation:Approximately $18.90 - $21.91 per hour to start, or more if candidate has significant previous call center...

  • Call Center

    4 weeks ago

    Denver, United States Clinica Family Health Full time

    What we offer: Benefits: Medical Dental Vision FSAs/HSAs Accident/Hospital Retirement Plan + other Employee & Family Support Programs Other Perks: Flexible Schedules, 4 weeks of PTO, Paid Holidays, Growth Opportunities/Career Ladders Compensation:Approximately $18.90 - $21.91 per hour to start, or more if candidate has significant previous call center...

  • Call Center

    3 weeks ago

    Denver, United States Clinica Family Health Full time

    What we offer: Benefits: Medical Dental Vision FSAs/HSAs Accident/Hospital Retirement Plan + other Employee & Family Support Programs Other Perks: Flexible Schedules, 4 weeks of PTO, Paid Holidays, Growth Opportunities/Career Ladders Compensation: Approximately $18.90 - $21.91 per hour to start, or more if candidate has significant previous call center...

  • Call Center

    1 month ago

    Denver, United States Clinica Full time

    What we offer: Benefits: * Medical * Dental * Vision * FSAs/HSAs * Accident/Hospital * Retirement Plan * + other Employee & Family Support Programs Other Perks: Flexible Schedules, 4 weeks of PTO, Paid Holidays, Growth Opportunities/Career Ladders Compensation: Approximately $18.90 - $21.91 per hour to start, or more if candidate has significant previous...

  • Call Center

    4 weeks ago

    Denver, United States Clinica Full time

    What we offer: Benefits: * Medical * Dental * Vision * FSAs/HSAs * Accident/Hospital * Retirement Plan * + other Employee & Family Support Programs Other Perks: Flexible Schedules, 4 weeks of PTO, Paid Holidays, Growth Opportunities/Career Ladders Compensation: Approximately $18.90 - $21.91 per hour to start, or more if candidate has significant previous...

  • Call Center Representative

    6 days ago

    Denver, United States Seronda Network Full time

    Join Our Team: Call Center Representative Are you an excellent communicator with a passion for helping others? Seronda Network is looking for a dedicated Call Center Representative to join our dynamic team in Denver, CO. About the Role: As a Call Center Representative at Seronda Network, you will be the voice of our company, assisting customers with...

  • Call Center Manager

    1 week ago

    Denver, Colorado, United States Bath Planet Full time

    Confirmation Call Center ManagerCreating a fresh solution to bath remodeling, Bath Planet offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. We were created to meet the needs of consumers who were dissatisfied with the quality and workmanship available in the...

  • Call Center Manager

    3 days ago

    Denver, United States Rocky Mountain Law Enforcement Federal Credit Union Full time $54,000 - $70,000

    The ROCKY MOUNTAIN LAW ENFORCEMENT FEDERAL CREDIT UNION has an opening for a Call Center Manager.This position will be expected to manage and maintain a healthy department/office through positive and timely interaction with staff, members, and vendors. Create an atmosphere that will develop staff and increase growth for the Credit Union through strong...

  • Call Center Manager

    6 days ago

    Denver, United States Rocky Mountain Law Enforcement Federal Credit Union Full time $54,000 - $70,000

    The ROCKY MOUNTAIN LAW ENFORCEMENT FEDERAL CREDIT UNION has an opening for a Call Center Manager.This position will be expected to manage and maintain a healthy department/office through positive and timely interaction with staff, members, and vendors. Create an atmosphere that will develop staff and increase growth for the Credit Union through strong...

  • Call Center Representative

    6 days ago

    Denver, United States Rocky Mountain Law Enforcement Federal Credit Union Full time $21 - $25

    The ROCKY MOUNTAIN LAW ENFORCEMENT FEDERAL CREDIT UNION has an opening for a Call Center/Customer Service Representative in our Denver branch. This is a full-time in-office position at our branch located at 700 W. 39th Avenue, Denver, CO 80216. This position offers room to grow and advance. The Credit Union's policy is to promote from within. In addition to...

  • Remote Call Center Specialist

    2 weeks ago

    Denver, Colorado, United States Insight Global Full time

    Title: Call Center Specialist Job Type: 6 Month Contract to Hire Schedule Listed Below in Description Pay Rate: $20-22/hr **Must reside in or near Missouri to get fingerprinted Job Description: There are multiple shift times, the call center receives calls between 8:00 AM -- 8:00 PM Monday-Thursday, 8:00 AM -- 5:00 PM on Fridays and 8:00 -12:00 PM CST on...

  • Call Center Representative- Telesales

    8 hours ago

    Denver, United States Trading Academy Full time

    Company DescriptionTrading Academy, is the world leader in professional education for investors and traders. With over 25 years of experience, Trading Academy has helped hundreds of thousands of people learn to understand and navigate the financial markets. The company offers a wide range of asset classes, including stocks, options, futures, forex, and...

  • Dental Call Center

    1 month ago

    Denver, United States Clinica Full time

    What we offer: Benefits: * Medical * Dental * Vision * FSAs/HSAs * Accident/Hospital * Retirement Plan * + other Employee & Family Support Programs Other Perks: Flexible Schedules, 4 weeks of PTO, Paid Holidays, Growth Opportunities/Career Ladders Compensation: Approximately $18.90 - $22.56 per hour to start. All individual pay rates are calculated based...

  • Dental Call Center

    4 weeks ago

    Denver, United States Clinica Full time

    What we offer: Benefits: * Medical * Dental * Vision * FSAs/HSAs * Accident/Hospital * Retirement Plan * + other Employee & Family Support Programs Other Perks: Flexible Schedules, 4 weeks of PTO, Paid Holidays, Growth Opportunities/Career Ladders Compensation: Approximately $18.90 - $22.56 per hour to start. All individual pay rates are calculated based...

  • Outbound Call Center Specialist

    1 week ago

    Denver, United States Lifetime Windows & Siding Inc Full time

    Job DescriptionJob DescriptionDescription:Are you someone who has the natural gift of gab and loves to persuade customers? If so, Lifetime Windows and Siding has the role for you! We are seeking self-motivated and accountable individuals to join our dynamic team as Outbound Call Center Specialists. In this role, you will focus on making proactive outbound...

  • Call Center Supervisor II

    4 weeks ago

    Denver, Colorado, United States FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Associate's Degree Travel Percentage : 0%Job DescriptionAre you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our...

  • Call Center Supervisor II

    1 month ago

    Denver, Colorado, United States FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Associate's Degree Travel Percentage : 0%Job DescriptionAre you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our...

  • Call Center Agent

    1 month ago

    Denver, United States STK Steakhouse Full time

    The ONE Group is the global leader in Vibe Dining. With energetic, high-end restaurants and bars in cities like Las Vegas, New York, Miami, London, and many more we take pride in our ability to execute an unforgettable experience for our guests no matter the occasion!Apply now to join the world of VIBE DINING as a key part of the guest experience!We are...

  • Call Center Agent

    4 weeks ago

    Denver, United States STK Steakhouse Full time

    The ONE Group is the global leader in Vibe Dining. With energetic, high-end restaurants and bars in cities like Las Vegas, New York, Miami, London, and many more we take pride in our ability to execute an unforgettable experience for our guests no matter the occasion!Apply now to join the world of VIBE DINING as a key part of the guest experience!We are...