Front of House Director

3 months ago


San Antonio, United States Chick-fil-A Full time

A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:


  • Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
  • Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
  • Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
  • Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
  • It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.

Works together with the other restaurant leaders, overseeing their growth and work, in order to accomplish the Franchise Owner/Operator’s vision for the restaurant. A Front of House Director will serve in Front of House Operations, driving sales, profit, and morale while maintaining quality of taste, speed, cleanliness, and an attentive and courteous team. Position yearly earnings is based on hourly wages earned from a 38-50 hour work week.


Expectations:

  • Leads by example
  • Leads the team in their area of the business (Operations, Kitchen, Marketing, Training, Catering, or Hospitality)
  • Partners with the Franchise Owner/Operator
  • Practices cost efficiency for food, condiments, and paper items to ensure a profitable business
  • Ensures customer satisfaction at all times
  • Engages in immediate problem resolution and short-term plans to correct critical issues
  • Drives financial performance and provides feedback to leadership and suggest operational actions required to achieve financial targets


Requirements:

  • Smiles
  • Honest
  • Positive attitude
  • Optimistic
  • Speaks loudly and enthusiastically
  • Tenacity to carry through on projects
  • Chemistry with rest of team
  • Reliable
  • Attention to details
  • Proactive
  • Consistent with Chick-fil-A’s companywide culture
  • Calm under pressure
  • Multitask to lead a number of projects at the same time
  • Loves serving people

Benefits:

  • Insurance opportunity
  • Sundays off
  • Career Options to become a CFA Franchisee or Staff member for CFA Inc.
  • Competitive wages
  • Leadership Development
  • Free Meals
  • Positive Work culture
  • Scholarships



REQUIREMENTS

2 years minimum Chick-fil-A experience (specific to Chick-fil-A, not just Customer Service) * Bachelors Degree preferred * Ability and willingness to work hands on in the restaurant, supporting operations as needed * Full availability to be scheduled 38-50 hours a week Monday-Saturday to meet needs of business
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