Technical Program Manager II, AWS Marketing, MTM CC Tech

2 weeks ago


Seattle, United States Amazon Web Services, Inc. Full time
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

As a Technical Program Manager (TPM) in the MTM organization, you will play a crucial role in translating goals into actionable plans and implementing efficient operational processes. Working collaboratively across teams, your responsibilities will include defining mechanisms, processes, executing projects and implementing change strategies. You will also be responsible to building optimal processes by collaborating with leadership team members to execute strategic initiatives across marketing campaign management and workflow automation. Overall, your expertise will drive strategic alignment, process efficiency, and successful project outcomes within our organization.

Key job responsibilities
* Collaborate with partner teams and stakeholders to translate strategic initiatives into actionable plans.
* Design, optimize, and implement operational processes aligned with strategic objectives.
* Evaluate and enhance existing processes to improve efficiency and effectiveness.
* Identify and mitigate risks associated with strategic initiatives.
* Define key performance indicators (KPIs) and establish reporting mechanisms via QBRs/MBRs
* Foster relationships with internal and external stakeholders for successful outcomes.
* Coordinate with cross-functional teams (engineering, product, design) for project execution.
* Act as a facilitator/trainer to enable adoption of team's tools and processes.

About the team
ABOUT AWS:

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

We are open to hiring candidates to work out of one of the following locations:

Austin, TX, USA | Seattle, WA, USA

BASIC QUALIFICATIONS

- 3+ years of technical product or program management experience
- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules

PREFERRED QUALIFICATIONS

- 3+ years of working directly with engineering teams experience



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