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Front End Coordinator

2 months ago

Murray, United States Intermountain Healthcare Full time

Job Description

:The Front End Lab Coordinator is a key leader on the front lines of the laboratory. These caregivers have developed significant knowledge and understanding in laboratory processes and workflow. They are team players who are self-motivated and use critical thinking to assist team members and other leaders in finding solutions to problems. Front End Lab Coordinators oversee efficient specimen collection and processing throughout the laboratory system. The Front End Lab Coordinator position will provide opportunities for leadership experience and technical skills that are integral to potential career progression into supervisory roles.

The primary responsibilities of the Front End Lab Coordinator include oversight of team training and assessments, check-ins, coaching, audits, department scheduling, advanced troubleshooting, problem resolution, or other Front End responsibilities as needed. Caregivers in this role are proficient at CLA II and/or Phlebotomist II skills, and lead front end teams that perform functions such as phlebotomy, specimen processing, waived or moderate complexity testing, and clinical research studies.

Leaders in this capacity act as a liaison between ancillary services, nurses, clinicians, and laboratory clients, and may serve as a representative on various teams, system work groups, and continuous improvement projects. Front End Lab Coordinators monitor Caregiver adherence to expectations, policies and procedures, and may participate in corrective actions. These caregivers also assist with interviewing and hiring.

The Front End Lab Coordinator is resilient and can manage stressful situations in a professional manner and deescalate these situations calmly and respectfully. In addition to filling in bench shifts and on-call when needed, the Front End Lab Coordinator may serve in a temporary Supervisor role during the absence of the department Supervisor/Manager.


Minimum Qualifications

High School diploma or GED in compliance with CLIA regulations. Two years of laboratory experience. Flexibility to work a variety of shifts that may include weekends, holidays, nights, and on-call. Basic Life Support certification (BLS)/RQI for healthcare providers. (Only applicable at sites when performing phlebotomy.) Must be flexible to work at other facilities, as needed. Adheres to all personal protective requirements including, but not limited to, gloves, lab coats, face shields, and masks.


Preferred Qualifications

Associate degree Willingness to work in a team environment under stressful situations. Self-motivated and can work independently. Strong written and verbal communication skills. Customer Service skills Basic computer skills

Physical Requirements:

Physical Requirements

Interact with patients, patients' family, patient care providers, and others requiring the employee to verbally communicate information, as well as understand spoken information. Operate computers and complex and delicate lab equipment with precision and accuracy requiring the ability to move fingers and hands. See and read lab equipment, labels, monitors, and documents. Walk while transporting phlebotomy equipment cart. Remain standing for long periods of time to perform work. Adjust body, including bending, to perform phlebotomy work.

Anticipated job posting close date:

07/30/2024

Location:

Central Laboratory

Work City:

Murray

Work State:

Utah

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$ - $

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers, and for our Colorado, Montana, and Kansas based caregivers; and our commitment todiversity, equity, and inclusion.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.