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Lead Technician

3 months ago

Tyler, United States Sleep Number Full time

Company Overview

Sleep Number team members are part of a passionate, purpose-driven culture that supports improving the health and wellbeing of society through higher quality sleep. We are not just focused on our customers, however; being employed by Sleep Number means your personal wellbeing is important, too. As we continue to grow, we are looking for team members who will bring their unique personalities, backgrounds, and skills to work. Whether you are entering, returning, or experienced in the workforce, we have a place for you.

In our 35+ years in the industry we have improved over 14 million lives, and we are just getting started. With 5,000+ team members nationwide supporting work disciplines from technology to manufacturing, retail stores to field services technicians, corporate teams to customer service, we are a sleep innovation leader because of our team members. Now is a great time to join us as we invest further in our people and sleep innovation. #TeamSleepNumber

Company Overview

At Sleep Number, we believe quality sleep can and will change the world. It's our purpose. And it starts with you. Our Field Service Lead Technician role offers a great way to balance your personal and professional life with a fulfilling career. As we continue to grow, we are looking for team members who will bring their unique personalities, backgrounds, and skills to work. Whether you are entering, returning, or experienced in the workforce, we have a place for you.

As a Field Services Lead Technician, your primary focus is to deliver an outstanding customer experience by assembling, demonstrating, and delivering Sleep Number Smart Beds and products. Additionally, you will act as the local point of contact for Fulfillment Quality, inventory management, and oversee the local fleet’s DOT compliance and maintenance. Your role involves training and onboarding team members, maintaining communication, and ensuring efficient operations.

#TeamSleepNumber

 Let’s Dream Big...

Base rates starting at $21.75 an hour   Opportunity to make up to an extra $400/month with our Monthly Incentive Program All team members receive a Sleep Number 360 Smart Bed Climate controlled trucks Paid, on the job training Work in a team environment delivering with a partner Represent a premiere brand and deliver proven quality sleep

What you bring to the truck…

21 years of age and have a valid driver’s license Ability to lift and carry up to 200+ lbs. with help of a partner Prior experience in a customer-facing role

Make quality sleep your passion by...

Leading customers experience to a great first night of proven, quality sleep Communicating product features and benefits Becoming a trusted, successful “Sleep Expert” Making a connection with a diverse array of customers

Wellbeing

Our company's purpose is to improve the health and wellbeing of society.

Wellbeing is more than a catchphrase - it's a movement that permeates our company and through our team members. We are dedicated to enhancing and supporting the wellbeing of our team members and their families through benefits, programs, and resources across our five wellbeing pillars of emotional, financial, career, community, and physical health, with sleep at the center.

By joining our team, in addition to offering competitive pay programs, we are proud to offer eligible team members an extensive benefits package including, but not limited to medical and pharmacy benefits, dental, life and disability insurance, a matched 401(k) Plan, paid time off, and much more.

Examples of how we invest in your wellbeing:

Sleep - Our 360® smart bed for team members, and discounts on our innovations and sleep solutions for yourself and friends and family throughout the year.

Physical - Wide range of wellbeing resources and services through our medical plans to improve your physical health.

Emotional - Access to mental health resources, caregiving support, paid time off and parental leave to support your emotional wellbeing. Work for your day flexibility, available for select corporate roles.

Financial - Competitive base and variable pay programs, ability to save for the future through a matched 401(k) plan and financial support to recover from an illness or injury.

Community - Paid time off for volunteering and connections to our communities through our Diversity, Equity & Inclusion initiatives, and support for charitable causes.

Career - Opportunities for career development and continuous learning, including a tuition reimbursement program.

Safety

Safety is a top priority for Sleep Number supporting customers and team members wellbeing. COVID-19 Precaution(s) are in place consistent with CDC guidelines, U.S. Department of Labor’s Occupational Health & Safety Administration (OSHA), and state/local laws.

EEO Statement

Sleep Number is an equal opportunity employer. We are committed to recruiting, hiring and promoting qualified people and prohibit discrimination based on race, color, marital status, religion, sex (including gender, gender identity, gender expression, transgender status, pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), sexual orientation, age, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state, or local law.

Americans with Disabilities Act (ADA)

It is Sleep Number’s policy to provide reasonable accommodations to qualified individuals with disabilities during the application process, consistent with applicable law. We may require supporting medical or religious documentation where applicable and permissible by law. If you are a qualified individual, you may request a reasonable accommodation at any time during the selection process, including if you are unable or otherwise limited in your ability to access open roles here.