Senior Associate, Strategy and Operations

4 weeks ago

Los Angeles, United States DoorDash Full time

About the Role

This role has the remit of shaping our Drive business, for which the growth opportunity is large. You will be responsible for setting the products and processes in place to grow the business in a high-quality and profitable manner. On a typical day, you may run and refine experiments to improve operations, dive into data to explain performance at the lowest level of detail, synthesize insights from merchant partners, build tools to enable productivity, make site visits, and guide new product strategy.

You will report into a Manager on our Platform Product Ops team in our Drive organization.

You’re excited about this opportunity because you will…

Lead high visibility, cross-functional projects that address Drive’s most unique and challenging questionsGrow a high-potential offering within a high-growth business Analyze complex data sets paired with partner team feedback to provide insights and recommendations to our leadershipSteer the scaling and optimization of operations and quality across DriveExecute product testing and roll-outs on the ground Collaborate with stakeholders across DoorDash to align company-wide resources to refine and redefine platform capabilities

We’re excited about you because…

You imagine, develop, and execute on workstreams from start to completion with little oversight You are resourceful and can engage other teams and resources to independently figure out answers to nebulous questionsYou oscillate easily from strategic considerations to tactical execution Are a self-starter who is energized by a difficult problem Have a passion for buildingYou display extreme ownership across every workstream while ruthlessly prioritizing what will actually move the needle You maintain a careful balance between attention to detail and swift executionYou operate comfortably in ambiguous environments while maintaining a strong bias for actionYou communicate precisely dependent on audience and level of detail necessary to share You collaborate effectively with cross-functional team members across the organizationYou represents the DoorDash brand with humility and a customer-first mindsetExperience in a complex or high-growth environment requiredBachelor’s degree required, MBA or Masters Degree a plusStrong data retrieval, analytics and presentation skills required3+ years of experience Proficient in SQL

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