Clinical Patient Access Rep
1 month ago
**This position is remote eligible after successful completion of on-site training **
Do you love helping people every single day? Are you passionate about providing outstanding and high-quality service to patients and their family members? Join our world-class team
The Clinical Patient Access Representative is the primary clinical point of contact for patients accessing Cedars-Sinai Health System for appointments and care related questions. The Clinical Patient Access Representative answers phone calls for both primary care and assigned specialties within the Health System. They will schedule appointments, address patient clinical inquiries, issues, and complaints, as well as route and escalate calls as needed. As a clinical member of the team, they are expected to independently perform all job responsibilities based on the standard work for the department with minimal supervision.
Primary Duties & Responsibilities
Addresses and resolves a minimum of 60 calls per day and functions as the primary patient contact for their assigned specialties within the Medical Network with minimal supervision Directs, routes and refers patients to appropriate multi-specialty areas with minimal disturbance to the patient. Schedules patient appointments by utilizing scheduling system/application Determines effective resolutions to complaints/disputes and handles all concerns with etiquette and professionalism. Escalates patient calls when appropriate according to applicable guidelines. Provides outstanding service based on an effective intake, diligence and expertise with every call. Assists department Lead in reporting updates to staff and distributes pertinent materials Assist in training and cross-training new hire and existing staff. Coordinates administrative support activities including facilities management, patient billing, utilization management, quality management, and risk managementEducation, Experience & License/Certification Requirements:
High School Diploma / GED required One (1) year of experience working as a Medical Assistant or work experience or related experience required One (1) year of experience answering multi-line and high-volume telephone calls in a healthcare setting or related field preferred Medical Assistant Certification required-
Patient Access Rep I
1 month ago
Los Angeles, California, United States Cedars-Sinai Full timeJob DescriptionAre you passionate about providing outstanding and high-quality service to patients and their family members? Join our teamPatient Access Representatives are responsible for providing patients with a welcoming experience, while facilitating patient's access to care. The Patient Access Representative I (PAR I) performs a variety of Patient...
-
Patient Access Rep III
3 weeks ago
Los Angeles, California, United States Cedars-Sinai Full timeJob DescriptionCome join our teamThe Patient Access Rep III is an advanced level position and is expected to have a high level of proficiency in all department duties and be competent to fill in on an interim basis in any department within Admissions with minimal refresher training. The PAR III performs all admissions activities for pre-admit and...
-
Patient Access Rep III
4 weeks ago
Los Angeles, United States Cedars-Sinai Medical Center Full timeCome join our team! The Patient Access Rep III is an advanced level position and is expected to have a high level of proficiency in all department duties and be competent to fill in on an interim basis in any department within Admissions with minimal Patient Access, Authorization, Patient, Healthcare, Physician, Admissions
-
Patient Access Rep I
1 month ago
Los Angeles, United States Cedars-Sinai Full timeJob Description Are you passionate about providing outstanding and high-quality service to patients and their family members? Join our team! Patient Access Representatives are responsible for providing patients with a welcoming experience, while facilitating patient's access to care. The Patient Access Representative I (PAR I) performs a variety of...
-
Patient Access Rep III
3 weeks ago
Los Angeles, United States Cedars-Sinai Medical Center Full timeCome join our team! The Patient Access Rep III is an advanced level position and is expected to have a high level of proficiency in all department duties and be competent to fill in on an interim basis in any department within Admissions with minimal refresher training. The PAR III performs all admissions activities for pre-admit and face-to-face...
-
Senior Patient Access Specialist
1 week ago
Los Angeles, California, United States Cedars-Sinai Medical Center Full timePosition OverviewThe Patient Access Rep III is a pivotal role within our organization, requiring a high degree of expertise in various operational functions. This advanced position demands proficiency in all aspects of patient admissions and access services.Key ResponsibilitiesExhibit a comprehensive understanding of patient access protocols and...
-
Senior Patient Access Specialist
5 days ago
Los Angeles, California, United States Cedars-Sinai Full timeOverview of the Role The Patient Access Rep IV is a highly skilled position requiring exceptional proficiency in all essential functions. This role encompasses comprehensive admissions processes for both pre-admission and in-person patient registration at the facility. The representative ensures seamless patient access to the healthcare system while...
-
Patient Access Rep III
2 weeks ago
Los Angeles, United States Cedars-Sinai Full time**Job Description** **Come join our team!** The Patient Access Rep III is an advanced level position and is expected to have a high level of proficiency in all department duties and be competent to fill in on an interim basis in any department within Admissions with minimal refresher training. The PAR III performs all admissions activities for pre-admit and...
-
Senior Patient Access Specialist
1 week ago
Los Angeles, California, United States Cedars-Sinai Medical Center Full timePosition OverviewThe Patient Access Rep III role is a critical position within our organization, requiring a high degree of expertise in various operational functions.Key ResponsibilitiesDemonstrate proficiency in all departmental tasks.Provide support across multiple areas within Admissions as needed.Assist with patient access and authorization...
-
Patient Access Rep III
4 weeks ago
Los Angeles, United States Cedars-Sinai Full timeJob Description Come join our team! The Patient Access Rep III is an advanced level position and is expected to have a high level of proficiency in all department duties and be competent to fill in on an interim basis in any department within Admissions with minimal refresher training. The PAR III performs all admissions activities for pre-admit and...
-
Patient Access Rep I
2 weeks ago
Los Angeles, United States Cedars-Sinai Full time**Job Description** **Do you love helping people every single day? Are you passionate about providing outstanding and high-quality service to patients and their family members?** If you thrive in a dynamic environment, excel at multi-tasking and are ready to seek the exciting and important responsibilities of a Patient Access Representative, please consider...
-
Patient Access Rep IV
3 weeks ago
Los Angeles, United States Cedars-Sinai Full time**Job Description****Join our world-class Patient Access team!**The Patient Access Rep IV is an expert level position and must demonstrate the highest level of competency in all core duties. The P.A.R. IV performs all admissions activities for pre-admit and face-to-face registration of patients presenting to the Main Admissions and/or outpatient areas for...
-
Patient Access Rep I
3 weeks ago
Los Angeles, United States Cedars-Sinai Full time**Job Description** **Do you love helping people every single day? Are you passionate about providing outstanding and high-quality service to patients and their family members?** If you thrive in a dynamic environment, excel at multi-tasking and are ready to seek the exciting and important responsibilities of a Patient Access Representative, please consider...
-
Patient Access Rep IV
2 weeks ago
Los Angeles, United States Cedars-Sinai Full time**Job Description****Join our world-class Patient Access team!**The Patient Access Rep IV is an expert level position and must demonstrate the highest level of competency in all core duties. The P.A.R. IV performs all admissions activities for pre-admit and face-to-face registration of patients presenting to the Main Admissions and/or outpatient areas for...
-
Patient Access Specialist I
1 week ago
Los Angeles, California, United States Cedars-Sinai Full timeAre you dedicated to enhancing the patient experience? Do you have a strong commitment to delivering exceptional service to individuals and their families? If you excel in a fast-paced environment, possess strong multitasking abilities, and are eager to embrace the vital duties of a Patient Access Representative, this opportunity may be for you. As a...
-
Patient Access Coordinator I
2 weeks ago
Los Angeles, California, United States Cedars-Sinai Full timeAre you dedicated to enhancing the patient experience? Do you have a strong commitment to delivering exceptional service to individuals and their families? If you excel in a fast-paced environment, possess excellent multitasking abilities, and are prepared to embrace the vital duties of a Patient Access Representative, this opportunity may be for you. ...
-
Patient Access Coordinator I
5 days ago
Los Angeles, California, United States Cedars-Sinai Full timeAre you dedicated to enhancing the patient experience? Do you have a strong commitment to delivering exceptional service to individuals and their families? If you excel in a fast-paced environment, possess excellent multitasking abilities, and are eager to take on the vital responsibilities of a Patient Access Representative, this opportunity may be for...
-
Patient Access Rep III
14 hours ago
Los Angeles, United States Cedars-Sinai Full timeJob DescriptionCome join our team! The Patient Access Rep III is an advanced level position and is expected to have a high level of proficiency in all department duties and be competent to fill in on an interim basis in any department within Admissions with minimal refresher training. The PAR III performs all admissions activities for pre-admit and...
-
Patient Access Rep I
2 weeks ago
Los Angeles, United States Cedars-Sinai Full time**Job Description** **Do you love helping people every single day? Are you passionate about providing outstanding and high-quality service to patients and their family members?** If you thrive in a dynamic environment, excel at multi-tasking and are ready to seek the exciting and important responsibilities of a Patient Access Representative, please consider...
-
Patient Access Rep I
2 weeks ago
Los Angeles, United States Cedars-Sinai Full timeJob DescriptionDo you love helping people every single day? Are you passionate about providing outstanding and high-quality service to patients and their family members? If you thrive in a dynamic environment, excel at multi-tasking and are ready to seek the exciting and important responsibilities of a Patient Access Representative, please consider this...