Customer Service- Hardlines Merchandiser
2 weeks ago
Job Description
JOB SCOPE:
The Hardlines Merchandiser is responsible for visual merchandising and presentation standards throughout all hardlines departments.
JOB SUMMARY:
The Hardlines Merchandiser plays a crucial role in delivering exceptional customer service and crafting captivating feature displays to optimize revenue. Leveraging visual merchandising techniques, they stimulate sales and uphold unit integrity and pricing accuracy to minimize wastage. Their responsibilities also include efficient ordering to capitalize on sales opportunities and providing training and guidance to team members.
Responsibilities/Skills/Experience Requirements
JOB DUTIES/RESPONSIBILITIES:
Engages customers with a welcoming, and assisting approach; takes the customer to the merchandise and handles customer needs while escalating issues to management when necessary Maintains and replenishes promotional programs and advertisements Supports the Reset team in completing departmental resets Creates end cap and drive aisle display and ensures proper signage and presentation Assists in adhering to pricing, signage, and display guidelines established by the company Executes departmental upkeep including cleaning, maintenance of displays, planogram accuracy, and handling expired products according to procedures Processes inbound freight, excess merchandise, and displays according to company standards Understands product assortments, store layout, services, merchandise locations, marketing events and promotions Demonstrates effective suggestive selling techniques and encourages the use of SYWR (Shop Your Way Rewards), credit cards, Smart Plans, and Replacement Plans Operates equipment safely and adheres to company safety protocols Performs other duties as assignedJOB REQUIREMENTS:
16 years of age or older
REQUIRED SKILLS: Strong reading, writing, verbal, and arithmetic skills Ability to lift and move merchandise, typically a minimum of 20lbs., but could be as much as 100lbs Ability to understand and follow verbal and written instructions Repetitive bending, lifting, stretching and reaching Positive and friendly demeanor Ability to be cross trained
Store/Unit
03829
Country
United States
Work-In Location
03829: ST THOMAS,VI
Work-In Address 1
Kmart 3829 Ste 100
Work-In Address 2
4605 Tutu Park Mall
Work-In City
Charlotte Amalie
Work-In State
VI
Work-In Postal Code
00802
Business
Transformco Stores - Kmart Hourly
Job Function
Customer Service
Employment Category
Regular, Part-time
Compensation Range
N/A
Additional Compensation Explanation
N/A
Job Code (LT)
02100: Hardlines Merchandiser
EEO/EOE Footer
EEO EMPLOYER
Posting Tags
#KmartRetailStores
CareerBuilder Tag
#CB
Company Brand
Kmart Stores
Location City
Charlotte Amalie
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