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Full Time Commercial Reservations Sales Representative

4 months ago

Reading, United States Penske Transportation Solutions Full time

Position Summary:  

In the Commercial Reservations Sales Representative role, we supply commercial truck fleets to some of the largest organizations in the world. We currently seek outgoing, customer focused individuals to become the single point of contact for some of our largest established National Rental Accounts across the country. 

You’ll be part of a dedicated team who will provide a fast, friendly reservation process for our customers. Every phone call you answer is an opportunity to keep product moving to meet deadlines, keep houses being built, food delivered to grocery stores, medicine delivered to hospitals and packages delivered on time We provide top of the line equipment at the best price possible all while providing a legendary customer experience

Primary Job Tasks:  

- Ability to navigate and use multiple computer programs at once with the ability to troubleshoot 

- Being self-sufficient with time management. This includes clocking in and out on time 

- Communicating effectively with daily checking of emails and being available in Microsoft Teams chat 

- Handle inbound calls to include customer service and reservation needs

- Place outbound calls to rental facilities and to District and Area Rental Managers

- Meet call quality standards 

- Apply coaching recommendations based on Supervisor’s feedback 

Schedule:  

- We are looking for full time seasonal associates during our busiest summer months who are available to work 40 hours a week

- Open 7 days a week – Monday through Friday 6:00AM-10:00PM, Saturday and Sunday 8:00AM-4:00PM eastern time 

- As part of your regular schedule you will need to work a Saturday or a Sunday. If you want to work both, great 

- You are scheduled a 30-minute lunch/dinner break Monday through Friday and two 15-minute breaks daily 

Training:  

- 2-weeks and runs Monday through Friday from 9:00AM-5:30PM eastern time