IT Service Management
Found in: Talent US C2 - 2 weeks ago
IT Service Management (ITSM) Process Architect - MPLS, MN - REMOTE
This is a remote position.
Requirements
ITSM Process Architect, ITIL Certification, Experience with major incident plan documentation, which would include defining major incident, creating a roles and responsibilities matrix, incident detection and reporting procedures, incident categorization. Experience in creating escalation procedures, incident response procedures, resolution and recovery plans. Experience in developing and conducting training programs to include testing and simulations. Skilled in continuous improvement plan development.
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Found in: beBee jobs US - 2 weeks ago
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Found in: beBee S US - 2 weeks ago
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