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Field Technician

1 month ago

Odessa, United States Cisco Equipment Rentals LLC Full time
Job DescriptionJob Description

Department:

Service


Reports To:

Service Manager


Location:

Odessa, Texas


Job Overview


Cisco Equipment Rentals is seeking a highly skilled and motivated Field Technician to provide exceptional service and maintenance for our fleet of heavy equipment. As a Field Technician, you will work directly at customer job sites to diagnose, repair, and maintain equipment, ensuring optimal performance and minimizing downtime.

The ideal candidate will have a strong mechanical background, excellent troubleshooting skills, and a commitment to customer satisfaction.


Key Responsibilities


Equipment Maintenance & Repairs

  • Perform routine and preventative maintenance on a wide range of heavy equipment, including loaders, excavators, and backhoes.
  • Diagnose mechanical, hydraulic, and electrical issues and implement repairs efficiently.

Customer Support

  • Respond promptly to service requests at customer job sites.
  • Provide clear communication to customers regarding diagnoses, repairs, and maintenance schedules.
  • Ensure customer satisfaction by minimizing equipment downtime.

Documentation

  • Maintain accurate service records, including repair logs, parts used, and labor time.
  • Provide detailed feedback on equipment performance and potential issues to the Service Manager.

Safety and Compliance

  • Adhere to all safety protocols and guidelines when working on equipment and job sites.
  • Ensure compliance with company policies, local regulations, and industry standards.

Collaboration

  • Work closely with the service team to prioritize and schedule fieldwork.
  • Provide feedback on equipment usage and potential improvements to rental operations.





Qualifications


Education:

  • High school diploma or equivalent required; technical certification in heavy equipment maintenance or mechanics preferred.

Experience:

  • 2+ years of experience in heavy equipment maintenance and repair.
  • Hands-on experience with brands such as Linkbelt, JCB, Hyundai, Caterpillar, Komatsu, John Deere, or similar equipment.

Technical Knowledge:

  • Strong understanding of hydraulic, electrical, and mechanical systems.
  • Proficiency with diagnostic tools and repair equipment.

Skills:

  • Excellent problem-solving and troubleshooting abilities.
  • Strong communication and interpersonal skills to interact with customers and team members.
  • Ability to work independently and manage time effectively.

Licenses and Certifications

  • Valid driver's license required; CDL preferred.
  • Certifications in specific equipment repair (e.g., ASE, OEM certifications) are a plus.

Physical Requirements

  • Ability to work in outdoor environments, including inclement weather.
  • Capability to lift and move heavy parts and tools (up to 75 lbs.).
  • Willingness to travel within the assigned territory and occasionally work extended hours & overnight

What We Offer

  • Competitive hourly wages with opportunities for overtime.
  • Comprehensive benefits package, including health, dental, vision, and retirement plans.
  • Company-provided tools and equipment for fieldwork.
  • Ongoing training and development opportunities.


Join Our Team

At Cisco Equipment Rentals, we take pride in providing top-notch service to our customers. If you are a skilled technician with a passion for heavy equipment and a commitment to excellence, we encourage you to apply.





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