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Account Representative
3 months ago
Description:
Daily Responsibilities
Follow established policies, procedures, and training guidelines while making outbound calls to collect on deceased debt
Meet daily collection goals and productivity standards
Maintain queue of accounts with regular review, phone calls and miscellaneous follow-up work
Conduct fact-finding conversations with individuals to locate estate information and identify potential money sources
Establish payment arrangements with a sense of urgency and firm deadlines
Skip-trace accounts according to established practices provided in training
Assist in special projects as requested
Additional Skills & Qualifications:
HS Diploma or GED
1+ years of customer service experience
Preferred:
6+ months of collections or call center experience
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.