Account Representative

4 weeks ago


Golden Valley, Minnesota, United States Gurstel Chargo Full time
Job Summary

As a Credit Recovery Specialist at Gurstel Law Firm, P.C., you will be responsible for collecting assigned accounts that are going through the pre-legal and judgment collection process. Your primary goal will be to recover unpaid account balances and judgments owed by businesses and individuals in compliance with our standard operating procedures and client requirements.

Key Responsibilities
  • Collection of assigned accounts through settlement, payment plans, garnishments, and other means of execution
  • Manage priority files assigned to you and your team
  • Professional communication skills with the ability to set up repayment plans and document all communication and transactions
Requirements
  • High School or GED
  • Prefer two (2) years of customer service or collections experience
  • Knowledge of FDCPA regulations a plus
  • Bi-lingual a plus
  • Ability to multitask and work in a fast-paced environment
  • High level of attention to detail
  • Excellent communication and organizational skills
Competencies
  • Accountability 20%
  • Computer Skills 10%
  • Customer Service 20%
  • Decision Making 30%
  • Ethics 20%
Benefits
  • Medical, Dental, Vision, STD, LTD, Life, 401k, and Profit Sharing
  • Paid Time Off (PTO)/ Paid Holidays

We are looking for individuals who share our Core Values: Do Right, Achieve Results, and Maintain Integrity.



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