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F135 Customer Support Engineer

3 months ago

East Hartford, United States Nightwing Full time

Date Posted:

2024-07-01

Country:

United States of America

Location:

PW100: East Hartford 400 Main Street, East Hartford, CT, 06118 USA

Position Role Type:

Hybrid

Pratt & Whitney is working to once again transform the future of flight—designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we’re seeking the people to drive it. So, calling all curious.

Come ready to explore and you’ll find a place where your talent takes flight—beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we’ll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that’s evolving fast to the future.

Innovation through diversity of thought. At Pratt & Whitney, we believe diversity of thought enables creativity, innovation, and a foundation for inclusion. By fostering an inclusive culture, we accept a shared accountability and responsibility to recognize, sponsor, coach, hire and promote talent equally. We welcome our employees to be their whole - best - selves at work because trust, respect and integrity, are a part of our DNA.

At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond?

The engine program that powers the F-35 has a high visibility position for a motivated, self-starting F135 Systems Customer Support Engineer. As part of Military Customer Support & Services, you will support customers in the field across three different US military services and multiple international customers. This role will be supporting the sustainment of the F135 propulsion system. The selected candidate will be working directly with the F-35 Joint Program Office (JPO), to address F135 test cell issues.

What You Will Do:

  • Troubleshoot F135 depot test cell engine issues and provide maintenance actions to clear Health Report Codes (HRC)
  • Coordinate F135 Depot Test Cell software changes and validation/verification for Common Data Acquisition System (CDAS), Joint Strike Fighter Airframe Communications Simulator (JACS) and Depot OBPHM
  • Field test cell system issues (JACS, CDAS, Depot OBPHM, engine software loads)
  • Coordinate with relevant CIPT groups for required Engineering dispositions for engines at test cell
  • Process F135 depot test cell technical data changes

10-15% travel required

Qualifications You Must Have:

  • Bachelor's degree with 2+ years of experience in engineering, military engines sustainment or software development; or an advanced degree.
  • U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Qualifications We Prefer:

  • Experience with engine systems operation,
  • Good communication skills to work in a team environment
  • U.S. Military Aircraft/Engine Maintenance or equivalent civilian training
  • F135 Sustainment experience is desired
  • Project management experience

Learn More & Apply Now:

  • Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. This means that responsibilities of the job need to be performed onsite on a regular basis.
  • Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.

This requisition is eligible for an employee referral award. ALL eligibility requirements must be met to receive the referral award.

The salary range for this role is 64,000 USD - 128,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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