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Access Coordinator II PRN
5 months ago
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Closing Date:
Type of Position:
Job Type:
Work Shift:
Sponsorship Available:
No
Institution Name:
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
UAMS offers amazing benefits and perks (available for benefits eligible positions only):
Health: Medical, Dental and Vision plans available for qualifying staff and family Holiday, Vacation and Sick Leave Education discount for staff and dependents (undergraduate only) Retirement: Up to 10% matched contribution from UAMS Basic Life Insurance up to $50,000 Career Training and Educational Opportunities Merchant Discounts Concierge prescription delivery on the main campus when using UAMS pharmacyBelow you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.
The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
At UAMS we value Diversity, Equity and Inclusion.
For general application assistance or if you have questions about a job posting, please contact Human Resources at .
Department:
Department's Website:
Summary of Job Duties:
The Access Coordinator II works under supervision and provides comprehensive support for the patient care activities. This position may meet, greet, and assists the public, answer telephones and/or may coordinate appointments, referrals, consults, tests and/or procedures, check-in and registers patients, check-out patients, and collects payments and issues receipts, verifies insurance coverage and responds appropriately to the requirements of third- party payers. Assists with coordinating hospital admissions and surgery scheduling. This position must be able to perform all duties of the Access Coordinator I level and performs other duties to support the patient care activities as needed.
Qualifications:
Minimum Qualifications:
High School or GED with Two (2) years of customer service or healthcare experience.
Good communication skills, basic proficiency with computers (preferably MS Office), excellent telephone etiquette skills, and general knowledge of office machines including printers and scanners.
Excellent Customer service skills.
Preferred Qualifications:
Knowledge in basic medical terminology, medical terminology within Three (3) months of hire.
Additional Information:
Responsibilities:
Schedules, reschedules, coordinates and cancels appointments using the hospital systems; conducts pre-registration as needed
Inputs and/or updates accurate patient information
Creates new patient charts and accesses systems for orders as appropriate
Conducts insurance verification and benefit explanation by running eligibility on patients, requests outside records, and gathers outside medical records from referrals as needed
Meets, greets, and assists the public, answers telephones in a professional and friendly manner
Deals with conflicts in a positive and professional manner using careful listening and negotiation skills to resolve disagreements
Consistently utilizes communication devices and keeps accurate records as required
Demonstrates effective service recovery skills
Attends required hours of training and/or in-services
Attends staff meetings and participates in the orientation and/or training of new staff
Participates in annual educational needs and assessment
Maintains required job skill competencies and completes skill assessment annually
Completes and maintains documentation of continuing education hours annually
Performs other duties as assigned
Physical Requirements:
Stand: Constantly
Sit: Constantly
Walk: Constantly
Bend, crawl, crouch, kneel, stoop or reach overhead: Occasionally
Lift and carry weight: 20+ lbs.
Push and pull weight: 20+ lbs.
Use hands to touch, handle or feel: Constantly
Talk: Constantly
Hear: Constantly
Taste or smell: Occasionally
Read, concentrate, and think analytically: Constantly
Physical Environment: Inside Medical Facility Environment
Noise Level: Moderate
Visual Requirements: Color discrimination, Depth perception, Far visual acuity, Near visual acuity
Hazards: None
Salary Information:
Required Documents to Apply:
Optional Documents:
Special Instructions to Applicants:
Recruitment Contact Information:
Please contactfor any recruiting related questions.
Pre-employment Screening Requirements:
This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Constant Physical Activity:
Frequent Physical Activity:
Occasional Physical Activity:
Benefits Eligible:
