Distribution Support Manager

2 weeks ago

East Syracuse, United States Byrne Dairy Full time

General Description:

The Distribution Support Manager is responsible for completing assigned duties to ensure customer, team member, and vendor satisfaction. The Distribution Support Manager does this by overseeing the efficient and effective distribution of dairy products, materials and ingredients from our facilities to various distribution centers and customers. The Distribution Support Manager also involves managing logistics, coordinating with internal and external stakeholders, and ensuring compliance with industry standards and regulations. The Distribution Support Manager will report to the VP of Supply Chain.

Job Responsibilities:

Responsible for achieving assigned goals in production, safety, quality, performance, and cost. Oversee daily transportation operations, including scheduling, routing, and tracking of shipments. Supervise and support the distribution team, providing training and development opportunities. Collaborate with production, sales, and customer service teams to ensure timely and accurate delivery of products. Ensure all distribution activities comply with federal, state, and local regulations, as well as company policies. Track and analyze distribution metrics to identify areas for improvement and implement corrective actions ensuring cost-effective operations. Address and resolve any distribution-related issues or complaints from customers. Notifies others of mechanical malfunctions to increase productivity and equipment capabilities and begins to identify areas where operators can assist in resolving concerns. Responsible for complying with GMP’s, GWPs, SOP’s, corporate and/or plant policies, rules, and regulations. Aids and supports all production warehousing functions as assigned by manager to ensure Service Level Agreements (SLA) are maintained and adjusted as needed. Covers other staffing needs as assigned by their manager. Compliant with all legal requirements concerning PIT, Byrne Safety requirements as well as all Warehousing standards impacting DOT rules/regulations. Works in a safe manner and reports safety concerns promptly to their manager and takes corrective actions as necessary to ensure a safe environment. Responsible for reporting food safety problems and initiating action and for supporting SQF by maintaining food safety, food quality in both Aseptic and Cold Chain distribution channels. Ensures work areas are sanitary and strictly adheres to sanitation practices. Communicates effectively between shifts, departments and other business units as needed.

Essential Knowledge, Skills:

Ability to apply basic to complex mathematical concepts such as adding, counting, subtracting, multiplying, dividing and knowledge of weights and measure, to sufficiently handle job tasks. Understand and respond appropriately to basic to complex employee, vendor, and customer inquiries. Read, write, and communicate using English language sufficient to perform job functions (Other preferences will be given for special language skills when there is a business need). Knowledge of company's mission, purpose, goals, and your role in achieving each of them. Ability to operate facility equipment as required in assigned area. Satisfactorily complete all company training requirements. Ability to interpret company documents and literature and UPC/code information.

Education/Experience:

Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field. Minimum of 5 years of experience in distribution, logistics, or supply chain management, preferably in the dairy or food industry. Strong leadership and team management skills. Excellent communication and interpersonal skills. Proficiency in logistics software and Microsoft Office Suite. Ability to analyze data and make informed decisions. Knowledge of industry regulations and compliance standards.

Performance Standards:

Responsible for reporting to work at scheduled times and communicating tardiness and absences with the assigned Supervisor/Manager prior to the occurrence. Responsible for reporting to work in a condition to work. Responsible for being well-groomed and always dressed in a business-and position-appropriate attire including ensuring compliance with GMP dress code standards. Comply with performance criteria, standards of conduct as contained in company policy, employment procedures and responsibilities as described in the company handbook. Always maintain a safe work environment and immediately report and take appropriate action to correct a safety concern. Responsible for completing all assigned tasks and responsibilities as assigned.

Work Schedule:

Requires morning, afternoon, and overnight availability any day of the week based on assigned shift. Requests to be scheduled off for a specific day require advance notification and approval by Supervisor/Manager. Salaried: Generally scheduled for 40-45 hours; more hours may be required based on the needs of the business. There will be times that business dictates extended hours, weekends, holidays in order to accomplish goals.

Environmental Concerns:

Normally protected from weather and temperature changes, possible exposure to hot cold wet, humid, or windy weather conditions does exist. May be subject to exposure to ingredients used in the manufacture of food products including allergens. May be subject to exposure to chemicals involved in the manufacture and sanitation of a food processing facility.

Physical Job Requirements:

Ability to move throughout all areas of the facility including but not limited to office, production, and warehouse environments. Including the outside perimeter of the building. Able to wear all necessary personal protective equipment to perform job functions. Stand and/or sit continuously and perform job functions for a full shift with meal break. Physically able to stand, bend, stoop, kneel, reach, twist, lift, push, pull, climb, balance, crouch, handle and move items weighing up to 50 pounds without assistance and move objects exceeding 50 pounds with reasonable accommodations. Visual acuity corrected to perform job functions. Keeping current on all PIT accesses training and certification requirements.

Work Location:

Syracuse, NY

The wage range for this role considers the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Byrne, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $72,000 to $125,000.

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