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Customer Service Representative

3 months ago

Little Rock, United States Jennifer King Agency, Inc. Full time

Jennifer King Agency, Inc., established in 2007, has proudly been recognized as the Best Insurance Agency by readers of Little Rock Soiree and Arkansas Democrat-Gazette. Our mission is to serve our customers by providing peace of mind and enhancing their quality of life through a trusted partnership in managing their risks. Our team consists of customer-focused and self-driven professionals dedicated to excellence.


We are seeking an Customer Service Representative to join our award-winning team in downtown Little Rock. This role is perfect for a motivated individual looking to start a career in insurance. You will receive hands-on training and company-paid coaching to ensure your success. First-year compensation can range between $15.00 - $20.00 / hour with commission & bonus opportunities.


If you are ready to kick-start your career in insurance and be part of a team that values your growth, apply now to join Jennifer King Agency, Inc. We look forward to welcoming you to our dedicated team


Benefits

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Hands on Training

Mon-Fri Schedule

Retirement Plan

Evenings Off

Weekends off

Monthly Bonus Opportunities

Retirement Matching


Responsibilities
  • Present and explain insurance policy options tailored to clients' needs and goals.
  • Foster strong relationships with customers to build client loyalty and retention.
  • Call potential clients to provide insurance quotes.
  • Meet new business production goals to drive agency growth.
  • Use our lead management system to follow up with potential clients.
  • Continuously develop service & sales skills through training and coaching.

Requirement
  • Must possess or be willing to obtain a Property & Casualty or Personal Lines license.
  • Have a positive mindset and be eager to learn.
  • Be a team player who is customer-focused and self-driven.
  • Exhibit excellent problem-solving and critical thinking skills.
  • Be coachable and open to feedback for continuous improvement.