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Automotive Service Advisor

3 months ago

San Francisco, United States Stress-Free Auto Care Full time

Stress-Free Auto Care - Immediate Automotive Service Advisor Needed

Are you passionate about providing top-notch service in the automotive industry? Do you thrive in a fast-paced environment where customer satisfaction is a top priority?

Stress-Free Auto Care is a modern, tech-enabled shop revolutionizing the auto repair experience. As an Automotive Service Advisor, you will play a crucial role in communicating with customers about their vehicle repair needs and ensuring a seamless service process.

Service Advisor duties and responsibilities:

  • Greet customers and document their concerns regarding vehicle repairs
  • Advise customers on repair options and costs
  • Consult with technicians to provide accurate service outcomes
  • Inform customers about potential cost savings and warranty protections
  • Manage service center scheduling and workflow efficiently
  • Keep customers updated on service changes and vehicle readiness
  • Assist customers in deciding on repair options
  • Maintain facility cleanliness and organization

Requirements:

  • Typing speed of 40+ Words Per Minute
  • Verifiable shop experience as Front Desk Sales/Advisor Sales/Management
  • Eligibility to work in California
  • Familiarity with repair and labor guides such as AllData or Mitchell products
  • Knowledge of the B.A.R. Write it Right standards

Why Join Us:

  • Competitive Base Pay: $55,000
  • Uncapped Monthly Bonus
  • OTE $70,000+
  • Paid time off, health, dental, and vision insurance
  • 401k with matching, referral program, and employee discounts
  • Enhance your skills in customer service and automotive industry knowledge

Location: SFAC10 - San Francisco, CA 2941 Geary Blvd, San Francisco, CA 94118, USA

If you are a highly skilled and customer-focused individual looking to grow your career in the automotive industry, apply now to be a part of our dynamic team at Stress-Free Auto Care

About Us:
Stress-Free Auto Care is a modern, tech enabled shop. We believe that taking care of your car should be an easy and stress-free experience.
Stress-Free Auto Care is a full service automotive repair provider that eliminates the hassle of auto service, unexpected breakdowns, and maintenance. We're bringing auto repair into the 21st century, where we always put the customer's needs first.
Every day we give people peace of mind. We not only take the stress out of auto care, but our transparency & communication give our customers their valuable time back that they can spend with their family instead of waiting at the shop.