Automotive Service Advisor
3 hours ago
About Cavender Toyota
Cavender Toyota, a leading dealership in the automotive industry, is seeking an experienced Service Advisor to join our team. With a strong commitment to customer satisfaction and a passion for delivering exceptional service, we are looking for a skilled professional to help us achieve our goals.
Job Summary
We are seeking a Service Advisor to work with our customers to understand their vehicle needs and provide personalized solutions. The ideal candidate will have a strong background in automotive service, excellent communication skills, and a customer-centric approach.
Responsibilities
- Greet customers promptly and professionally, determining their primary concern and reviewing additional maintenance needs when necessary
- Offer a no-cost vehicle condition inspection to every customer, providing fair and transparent price quotes
- Communicate with customers in a manner that leaves them feeling comfortable and informed
- Handle customer complaints immediately, resolving issues to their satisfaction
- Establish and maintain great customer relationships, encouraging repeat and referral business
Requirements
- Minimum 1+ years of Service Advisor experience in a dealership or secondary shop
- Mainline advisor experience preferred
- High Volume dealership experience preferred
- CDK experience preferred
- High School Diploma/GED required
- Must be energetic, enthusiastic, and team-oriented
- Skilled at listening, problem-solving, and communication
- Must submit to and successfully complete MVR, background check, and pre-employment drug test
- Valid driver's license required
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