Service Advisor

1 day ago


San Diego, California, United States Sunroad Automotive Full time
Job Summary:

A Service Advisor plays a crucial role in ensuring exceptional customer experiences at Sunroad Automotive. This individual will work closely with customers to schedule service work, communicate additional service needs, and handle administrative and customer relations aspects of service department operations.

Key Responsibilities:
  • Deliver outstanding customer service, addressing customer concerns and providing clear explanations of service work.
  • Schedule service appointments, receive vehicle information, and estimate repair costs and times.
  • Communicate with technicians to ensure accurate diagnoses and repairs, and translate technical information for customers.
  • Handle customer complaints in a timely and satisfactory manner, maintaining high customer satisfaction standards.
  • Periodically check on service progress, contact customers, and obtain approval for additional work.
  • Process price quotes, purchase orders, and order adjustments, and provide pricing and delivery information to customers.
  • Maintain accurate records of active orders and customer accounts.
Requirements:
  • High school diploma or equivalent.
  • One year of experience in a customer service-oriented environment.
  • Valid driver's license and safe driving record.
  • Ability to lift up to 15 pounds.
  • Excellent written and verbal communication skills.
  • Ability to work in a team environment and maintain high stress tolerance.
Benefits:

Sunroad Automotive offers a competitive compensation package, including medical, dental, and vision plans, health savings accounts, flexible spending accounts, paid holidays and vacation, short and long-term disability, company-sponsored life insurance, 401(k) retirement plan, vehicle purchase and service discounts, and more.

We are an Equal Opportunity Employer and maintain a drug-free workplace. If you receive an offer of employment, it will be contingent on the successful completion of a pre-employment drug screen and background check.



  • San Diego, California, United States Family Auto Service Full time

    Job Title: Sales/Service AdvisorFamily Auto Service is seeking a highly skilled Sales/Service Advisor to join our team. As a Sales/Service Advisor, you will be responsible for providing exceptional customer service, promoting our products and services, and ensuring a seamless customer experience.Key Responsibilities:Provide prompt and courteous service to...


  • San Diego, California, United States Evan's Tire & Service Centers Full time

    Job Title: Service Advisor/SalesAt Evan's Tire & Service Centers, we're committed to creating a family-like atmosphere for our team and customers. With over 40 years of experience serving the San Diego area, we're your trusted choice for tires and service.Job Summary:We're seeking a skilled Service Advisor/Sales professional to join our team. As a key member...


  • San Diego, California, United States Evan's Tire & Service Centers Full time

    Job Title: Service Advisor/SalesAt Evan's Tire & Service Centers, we're committed to creating a family-like atmosphere for our team and customers. With over 40 years of experience serving the San Diego area, we're your trusted choice for tires and service.Job Summary:We're seeking a skilled Service Advisor/Sales professional to join our team. As a key member...

  • Sales/Service Advisor

    3 weeks ago


    San Diego, California, United States Family Auto Service Full time

    Job DescriptionOverview:Family Auto Service is committed to creating a family-like atmosphere for our team and customers. With over 40 years of experience in servicing cars and assisting drivers, we strive to be the best choice for tires and service in San Diego. Our service team has over 50 years of combined experience maintaining various makes and models...

  • Service Advisor

    4 days ago


    San Diego, California, United States Mossy Ford Full time

    {"title": "Service Advisor", "description": "Job SummaryAs a Service Advisor at Mossy Auto Group, you will be the first point of contact for our customers in the service lane. Your primary responsibility will be to provide exceptional customer service, ensuring that our customers receive prompt, courteous, and effective service.Key ResponsibilitiesOversee...

  • Service Advisor

    22 hours ago


    San Diego, California, United States Hello Mazda of San Diego Full time

    Job SummaryHello Mazda of San Diego is seeking a highly organized and friendly Service Advisor to join our team. As a Service Advisor, you will be responsible for ensuring that customers receive prompt, courteous, and effective service. You will take ownership of the customer's experience by carrying out additional assignments that allow the dealership to...


  • San Diego, California, United States Group 1 Automotive Full time

    Job Summary:Volkswagen of Kearny Mesa is a leading automotive dealership group, and we are seeking a highly skilled Automotive Service Advisor to join our team. As a Service Advisor, you will play a critical role in providing exceptional customer service and ensuring the satisfaction of our clients.Key Responsibilities:Provide accurate and timely estimates...


  • San Diego, California, United States Mossy Toyota San Diego Full time

    Service Advisor - Customer ExperienceWe are seeking a highly organized and friendly Service Advisor to join our team at Mossy Auto Group. As a Service Advisor, you will be the first point of contact with our customers and will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Key...

  • Service Advisor

    2 days ago


    San Diego, California, United States Sunroad Automotive Full time

    Job Summary:A Service Advisor plays a crucial role in ensuring exceptional customer experiences at Sunroad Automotive. This individual will work closely with customers to schedule service work, communicate additional service needs, and handle administrative and customer relations aspects of service department operations.Key Responsibilities:Deliver...

  • Service Advisor

    12 hours ago


    San Diego, California, United States Sunroad Automotive Full time

    Job Summary:A Service Advisor plays a crucial role in ensuring exceptional customer experiences at Sunroad Automotive. This individual will work closely with customers to schedule service work, communicate additional service needs, and handle administrative and customer relations aspects of service department operations.Key Responsibilities:Deliver...


  • San Clemente, California, United States Sun Auto Tire & Service Full time

    Job Title: Service Advisor/SalesAt Sun Auto Tire & Service, we are seeking a highly skilled and customer-focused Service Advisor/Sales professional to join our team. As a Service Advisor/Sales, you will play a critical role in providing exceptional customer service and promoting our products and services.Key Responsibilities:Provide prompt and professional...


  • San Diego, California, United States Family Auto Service Full time

    {"h1": "Sales and Service Advisor Job Description", "p": "At Family Auto Service, we are seeking a highly skilled Sales and Service Advisor to join our team. As a Sales and Service Advisor, you will be responsible for selling and promoting all products and services offered by our company, while following our store standards and expectations.", "ul": [{"li":...


  • San Diego, California, United States Cetera Financial Group Full time

    About the RoleCetera Financial Group is seeking a highly skilled Senior Advisor Tech Services Professional to join our team. As a key member of our operations team, you will play a critical role in providing exceptional support to our clients and advisors.Key ResponsibilitiesRespond to telephone support inquiries from Financial Advisors, their supporting...


  • San Clemente, California, United States Ramona Tire & Service Centers Full time

    {"title": "Service Advisor/Sales Representative", "description": "Job SummaryAt Ramona Tire & Service Centers, we are seeking a highly motivated and customer-focused Service Advisor/Sales Representative to join our team. As a key member of our sales team, you will be responsible for promoting and selling all products and services offered by our company while...


  • San Diego, California, United States LPL Financial Holdings, Inc. Full time

    Job OverviewThe Relationship Management division is accountable for driving advisor satisfaction and retention through strategic initiatives and metrics. As a key member of this team, you will be responsible for developing and executing plans to enhance advisor relationships and drive business growth.ResponsibilitiesDevelop a deep understanding of advisors'...


  • San Diego, California, United States European Wax Center Full time

    Become a Part of Our Esteemed Team at European Wax CenterAre you enthusiastic about the beauty industry and committed to enhancing the self-esteem of others? European Wax Center is in search of dynamic individuals who are approachable, energetic, and devoted to delivering outstanding customer service. Our mission revolves around Revealing Beautiful Skin and...


  • San Diego, California, United States Family Auto Service Full time

    About the RoleFamily Auto Service is seeking a highly skilled Sales/Service Advisor to join our team. As a Sales/Service Advisor, you will be responsible for selling and promoting all products and services offered by our company, while following our store standards and expectations.Key ResponsibilitiesPromptly greet customers in a professional and courteous...


  • San Diego, California, United States Sun Auto Tire and Service Full time

    {"title": "Sales and Service Advisor", "description": "Job SummarySun Auto Tire and Service is seeking a highly skilled Sales and Service Advisor to join our team. As a Sales and Service Advisor, you will be responsible for selling and promoting all products and services offered by our company, while providing exceptional customer service and ensuring a...


  • San Diego, California, United States Sunroad Automotive Full time

    Job Summary:As an Express Service Advisor at Sunroad Automotive, you will be the first point of contact for customers seeking quick service or maintenance for their vehicles. Your primary role is to provide exceptional customer service, accurately assess service needs, and facilitate efficient vehicle servicing while ensuring a positive customer...

  • Tax Advisor

    2 weeks ago


    San Diego, California, United States H&R Block Full time

    About the RoleWe are seeking a highly skilled Tax Advisor to join our team at H&R Block. As a Tax Advisor, you will play a critical role in providing expert tax guidance to our clients, helping them navigate complex tax laws and regulations.Key ResponsibilitiesProvide tax preparation, tax audit support, and tax planning services to clients year-roundBuild...