![NTT DATA](https://media.trabajo.org/img/noimg.jpg)
IT Field Tech Supervisor
4 weeks ago
Job Description
Req ID: 286814
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a IT Field Tech Supervisor to join our team in Alexandria, Virginia (US-VA), United States (US).
NTT Data seeks a seasoned leader to lead the Deskside Support team for our federal IT Service Desk. The Deskside Support team is responsible for troubleshooting issues related to workstation hardware and software, imaging workstations, providing inventory support, and request fulfillment for our customer. The leader of this team is responsible for defining, enhancing, and monitoring ITIL processes utilized to provide deskside support with high quality customer service. In this role, the Deskside Support Manager is responsible for training and growth of the technical team. The Deskside Support Manager schedules support staff to ensure adequate coverage, assigns tasks for team members using ServiceNow, and provides oversight of tasks and processes to ensure the processes are performed in alignment with NTT Data and client standards. This leader is responsible for staff development and motivation.
The Deskside Support Manager is a member of the account leadership team. He communicates directly with his staff, NTT Data and Client leadership team. The candidate is instrumental in growing the Deskside Support and IT Service Desk services provided to achieve outstanding customer experience.
Responsibilities Include:
Deskside Support staff direction and oversightStaff SchedulingTask AssignmentProcess Development, Enhancement, and MonitoringStaff DevelopmentService ImprovementTechnical Oversight and GuidanceClient CommunicationTeam Development and MotivationService Level Agreement AdherenceOversight of:Windows Technical SupportApple Technical SupportMobile Device SupportWork Location: Client Site – Alexandria, VA
On-site SupportTeam development and motivation
Required Skill
Bachelor’s Degree or higher5+ Years’ Deskside Support Experience (includingImaging, Deployment and trouble shootingInventory ManagementIssue resolution)3+ Years’ Team Leadership ExperienceStrong Communication SkillsIT Service Management System UtilizationDesired Skills
ServiceNowITIL CertificationExperience with Call Center Support#INDPUBLIC
About NTT DATA Services
NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients’ long-term success. Visit nttdata.com or LinkedIn to learn more.
NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
Apply from local Career siteListen to the story of Employee Voice
Samantha Fortney
Life Sciences Account ExecutiveUnited States
Read more
Barkha Setia
GBSS Training ManagerIndia
Read more
Phillip Leamon
Sales ExecutiveUnited States
Read more
Apply from local Career site Back to search results-
IT Field Tech Supervisor
1 month ago
Alexandria, United States NTT DATA Services Full timeReq ID: 286814 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a IT Field Tech Supervisor to join our team in Alexandria, Virginia (US-VA), United States (US).NTT Data seeks...
-
IT Field Tech Supervisor
4 weeks ago
Alexandria, United States NTT DATA Services Full timeReq ID: 286814 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a IT Field Tech Supervisor to join our team in Alexandria, Virginia (US-VA), United States...
-
Field Operations Supervisor
6 days ago
Alexandria, United States Alexandria City Public Schools Full timeJob Description The Field Operations Supervisor position is needed for the purpose of providing managers assistance and guidance to ensure program compliance, maximize operational efficiencies, and supporting the SNS Director and the Assistant Director for the School Nutrition Service program. This position assists with planning, organizing, and managing of...
-
Traveling Field Supervisor
1 month ago
Alexandria, United States Telcom Construction, LLC Full timeOverview and Essential Functions Field Supervisor is responsible for supervising the day to day aspects of the project. The purpose of this position is to provide communication and leadership to the Foreman and crews. What will you do? Supervise the day to day operations Job completion of assigned projects Provide communication and leadership to...
-
Retail Experience Supervisor
13 hours ago
Alexandria, United States Best Buy Full timeAs a Retail Experience Supervisor, you'll use your leadership skills to inspire employees to deliver great customer experiences. To accomplish this, you'll focus on providing positive employee experiences, skill development and performance management. You'll compare store performance against company goals and lead your team to drive growth or improve...
-
Senior Commercial Construction Project Manager
1 month ago
Alexandria, United States Tech-24 Construction Full timeCompany DescriptionTech-24 Construction is a full-service general contractor with self-performing capabilities located in Alexandria, VA. We specialize in restaurants/Hospitality, retail, multi-family, and Industrial projects. With a focus on client consistency, high-quality work, and timely delivery. Our experienced team of directors, project managers,...
-
Senior Commercial Construction Project Manager
1 month ago
Alexandria, United States Tech-24 Construction Full timeCompany DescriptionTech-24 Construction is a full-service general contractor with self-performing capabilities located in Alexandria, VA. We specialize in restaurants/Hospitality, retail, multi-family, and Industrial projects. With a focus on client consistency, high-quality work, and timely delivery. Our experienced team of directors, project managers,...
-
Asurion Smartphone Repair Technician
1 week ago
Alexandria, United States United Smart Tech Full timeJob DescriptionJob DescriptionSalary: Job descriptionSmartphone Repair TechnicianAbout us:United Smart Tech offers a network of professional, experienced technicians covering six (6) states, whose goal is to simplify your life by bringing expert technical services to your doorstep. We go where you want, when you want, to fix the cracked screens on your...
-
Asurion Smartphone Repair Technician
2 months ago
Alexandria, United States United Smart Tech Full timeJob DescriptionJob DescriptionSalary: Job descriptionSmartphone Repair TechnicianAbout us:United Smart Tech offers a network of professional, experienced technicians covering six (6) states, whose goal is to simplify your life by bringing expert technical services to your doorstep. We go where you want, when you want, to fix the cracked screens on your...
-
Field Engineer
2 months ago
Alexandria, United States Flatiron Construction Full timeAs a Field Engineer for our Northern Virginia office you will, provide technical engineering information to ensure construction work complies with all engineering standards, codes and contract specifications. Meets daily with project crews to review production schedule and confirm all materials, equipment and resources are readily available for production to...
-
Travel CT Tech
3 weeks ago
Alexandria, United States Triage Full timeTriage is seeking an experienced CT Tech for an exciting Travel Allied job in Alexandria, VA. Shift: Inquire Start Date: 07/29/2024 Duration: 13 weeks Pay: $2958.56 / Week Travel CT Tech | Alexandria, VA Travel Radiology: Imaging AlexandriaLocation: AlexandriaStart Date: 7/29/2024Shift Details: 12H Variable (12:00 AM-12:00...
-
Travel MRI Tech
2 weeks ago
Alexandria, United States Triage Full timeTriage is seeking an experienced MRI Tech for an exciting Travel Allied job in Alexandria, VA. Shift: Inquire Start Date: 07/29/2024 Duration: 13 weeks Pay: $2553.92 / Week Travel MRI Tech | Alexandria, VA Travel Radiology: Imaging AlexandriaLocation: AlexandriaStart Date: 7/29/2024Shift Details: 10H Variable (12:00...
-
Water Restoration Lead Tech
2 months ago
Alexandria, United States Lightspeed Restoration Full timeJoining the team as a Water Restoration Lead Tech is an excellent opportunity to continue to grow your career in the restoration industry! You will be joining a company at an exciting time as we grow our standard emergency services for water damage mitigation into a major part of our business. Help us take on the challenge of having a dedicated team for 24/7...
-
Nurse Supervisor
4 weeks ago
Alexandria, United States Encompass Health Full timeOffering 10K sign onhiring Days and Night positions More personalized patient care More professional impact BE THE CONNECTION. In your role as nurse supervisor, you'll be the connection between more personal, exceptional care and the positive effect it has on patients. Take this chance to have an impact on each patient in a more profound way during their...
-
H2O Field Rep
1 month ago
Alexandria, United States Telrite Holdings Full timeJob DescriptionJob DescriptionField RepField Representative is primarily responsible for developing and maintaining business relationships with store owner and personnel in the Alexandria, VA and surrounding market/region. The Field Representative provides marketing collaterals; engage in training of H2O activation platform, business/sales advice and...
-
Nurse Supervisor
1 month ago
Alexandria, United States Encompass Health Full timeJob DescriptionJob DescriptionOffering 10K sign onhiring Days and Night positionsMore personalized patient careMore professional impactBE THE CONNECTION. In your role as nurse supervisor, you'll be the connection between more personal, exceptional care and the positive effect it has on patients. Take this chance to have an impact on each patient in a...
-
Warehouse Supervisor
4 days ago
Alexandria, United States SunOpta Inc. Full timeSummary: Warehouse Supervisor is responsible for overseeing a wide variety of warehouse activities including shipping and receiving raw materials and/or finished goods and maintaining inventory and associated records. People management responsibilities include hiring and training, planning and assigning daily work, conducting performance appraisals,...
-
Nurse Supervisor
2 months ago
Alexandria, United States Encompass Health Full timeJob DescriptionJob DescriptionOffering 10K sign onhiring Days and Night positionsMore personalized patient careMore professional impactBE THE CONNECTION. In your role as nurse supervisor, you'll be the connection between more personal, exceptional care and the positive effect it has on patients. Take this chance to have an impact on each patient in a...
-
Travel MRI Tech
3 weeks ago
Alexandria, United States Uniti Med Full timeUniti Med is seeking an experienced MRI Tech for an exciting Travel Allied job in Alexandria, VA. Shift: Inquire Start Date: 07/29/2024 Duration: 13 weeks Pay: $2496 / Week About Uniti Med:Uniti Med provides career opportunities to healthcare professionals by aiding medical facilities to fill their staffing needs. As a traveler with Uniti Med you work with...
-
Travel CT Tech
4 weeks ago
Alexandria, United States Uniti Med Full timeUniti Med is seeking an experienced CT Tech for an exciting Travel Allied job in Alexandria, VA. Shift: Inquire Start Date: ASAP Duration: 13 weeks Pay: $2795.52 / Week About Uniti Med:Uniti Med provides career opportunities to healthcare professionals by aiding medical facilities to fill their staffing needs. As a traveler with Uniti Med you work with one...