Front Desk Agent
4 months ago
Essential Duties and Responsibilities
As a Front Desk Agent, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
- Act in accordance with all security and emergency procedures and manage the instigation of these, as required
- Ensure that all Guest complaints managed, recorded, and resolved promptly
- Support the Night Auditor with all Front Desk and accounting related duties
- Produce nightly reports, as required
- Inform Departments of special requests, early/late departures, room changes and other Guest requests
- Maintain good communication and work relationships in all hotel areas
- Act in accordance with fire, health and safety regulations and follow the correct procedures when required
Serve your role and Team in an environmentally-conscience manner.
Required Skills and Requisites
Job Requirements
Front Desk Agents are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavior's, skills, and values that follow:
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Flexible work schedule Day Shift and Night Shift
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Two years Front Desk experience
- Knowledge of the hospitality industry
- High level of IT Proficiency
- Able to speak and understand Spanish
Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health benefits, extensive training and development programs, promotion from within the organization, and a positive team-based culture where people make the difference.
Palette Hotels is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements.
Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks.
-
Front Desk Agent
2 weeks ago
Las Vegas, United States Tharaldson Hospitality Full timeGuest Service Agent/Front Desk Agent: PM Shift Available Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay ...
-
Front Desk Agent
3 months ago
Las Vegas, United States Las Vegas Residence Inn Airport Full timeJob DescriptionJob DescriptionGuest Service Agent/Front Desk Agent: PM Shift AvailableDo you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunitiesEmployee...
-
Front Desk Agent
4 months ago
Las Vegas, United States Crescent Hotels & Resorts Full timeCannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, pr Front Desk, Agent, Hotel
-
Front Desk Agent
3 months ago
Las Vegas, United States Westgate Resorts Full time**Front Desk Agent** * 3000 Paradise Road, Las Vegas, NV * Full-time **Company Description** **ABOUT WESTGATE RESORTS** Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world...
-
Front Desk Agent F/T
4 months ago
Las Vegas, United States Four Seasons Hotels & Resorts Full timeOn the iconic Las Vegas strip, luxurious Four Seasons Hotel Las Vegas, the first AAA Five Diamond property in Las Vegas reflects the energy and excitement of one of the worlds most vibrant cities. The Front Desk Receptionist is a central part of the Front Desk, Agent
-
Front Desk Agent- Westin Hotel
4 months ago
Las Vegas, United States Highgate Hotels Full timeThe Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities Answer inquires from g Hotel, Front Desk, Agent, Office Agent, Operations
-
Front Desk Agent
2 months ago
Las Vegas, United States Hilton Grand Vacations Full time**Front Desk Agent Elara** **Job ID:** FRO002065 **Area of Talent:** Resort Operations **Category:** Guest Services/Operations **Shift:** Full Availability **Location:** Las Vegas , NV **Date Posted:** 02/28/2022 **Property:** Elara, a Hilton Grand Vacations Club **Job Description** We are seeking a dynamic, proactive individual that is self-motivated...
-
Front Desk Agent
1 day ago
Las Vegas, United States Canyon Ranch Wellness Resorts Full timeOur Guest Relations Advisors are excited to greet our guests and inspire them to make the most of their Canyon Ranch experience. As a Guest Relations Advisor, youll challenge yourself by generating revenue and meeting sales goals by sharing informat Front Desk, Agent, Hotel, Relations, Guest
-
Front Desk Agent
5 months ago
Las Vegas, United States Golden Nugget Hotel & Casinos Full timeCustomer relations skills is a must, ability to maintain cash bank, telephone use, should be organized able to remember details, use computer and general office equipment. This position must also exhibit a high level of professional and personalized Front Desk, Agent
-
Guest Services Agent
2 months ago
Las Vegas, United States Wyndham Hotels & Resorts Full time** Guest Services Agent (Front Desk )** Location: Las Vegas, NV, US, 89128 Property Name: La Quinta by Wyndham Las Vegas - Summerlin Tech Cntr Req Id: 19672 La Quinta by Wyndham is now seeking a Guest Services Agent (Front Desk ) to join our team at the La Quinta by Wyndham Las Vegas - Summerlin Tech Cntr location in Las Vegas , Nevada . **Job Summary**...
-
Front Desk Agent
4 weeks ago
Las Vegas, United States Caesars Entertainment Full timeTakes, records, and cancels reservations in the Hotel Information System. Provide five star hotel-quality concierge services. The Concierge pro-actively anticipates the needs of the guests so solutions can be offered before being requested, personali Front Desk, Agent, Reservations
-
Front Desk Agent
3 months ago
Las Vegas, United States Downtown Grand Full timeFull-Time/Part TimeJob Summary: Provide an unsurpassed level of guest service while displaying an upbeat and positive demeanor. Register guests, settle guest accounts, answer phones, and attend to guest inquiries. Qualifications:One-year previous front desk experience preferred. Minimum one-year guest service experience with ability to provide courteous...
-
Front Desk Agent
2 weeks ago
Las Vegas, United States Caesars Entertainment Full timeTakes, records, and cancels reservations in the Hotel Information System. Provide five-star hotel-quality concierge services. The Concierge pro-actively anticipates the needs of the guests so solutions can be offered before being requested, personali Front Desk, Agent, Reservations
-
Assistant Front Desk Manager
2 months ago
Las Vegas, United States Tuscany Suites and Casino Full timeJob DescriptionJob DescriptionASSISTANT FRONT DESK MANAGER JOB OVERVIEW Located just minutes away from all of the excitement of the glittering Las Vegas Strip and Las Vegas Convention Center, Tuscany Suites & Casino provides guests with a relaxing getaway perfect for business travelers, a long weekend with friends or your next family vacation. We are...
-
Hotel Front Desk Clerk
1 month ago
Las Vegas, United States LA Quinta Franchise LLC Full timeDescription We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you...
-
Front Desk Agent
2 months ago
Las Vegas, United States Holiday Inn Express Las Vegas Full timeCompensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...
-
Hotel - Front Desk Agent
2 months ago
Las Vegas, United States The D. GmbH Full time**Hotel - Front Desk Agent** 8 Fremont Street Experience, Las Vegas, NV 89101, USA Req #94 Thursday, May 20, 2021 **the D** **JOB SUMMARY:** Responsible for providing outstanding guest service when checking guests in and out, booking reservations, providing information and additional services to guests as needed. Attends to guest needs and resolve guest...
-
Front Desk Clerk
4 weeks ago
Las Vegas, United States The Platinum Hotel Full timeDescription The Platinum Hotel is looking for a full-time Front Desk Agent. Located just 1 block off the strip, and 5 blocks from UNLV, you're guaranteed an easy trip to work and free employee parking. The Front Desk agent will be responsible for registration and checkout, phone operations, mail and message service, all while providing outstanding service to...
-
Front Desk Agent
2 months ago
Las Vegas, United States Caesars Entertainment Full timeJob DescriptionJOB SUMMARY: As a Front Desk Agent you will be responsible completing arrival and departure transactions for guests checking in/out of the hotel. Additionally, front desk agents are resources for all guest questions with an upbeat and positive attitude and is the first line of defense when resolving guest complaints. Check-in and check-out...
-
Hotel Front Desk Clerk
3 months ago
Las Vegas, United States La Quinta Inn & Suites Red Rock Summerlin Full timeJob DescriptionJob DescriptionWe are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our...