Credit & Collections Specialist
1 month ago
The Credit & Collections Specialist is responsible for a wide range of collection and customer service activities on the assigned customer portfolio, ensuring timely recovery of due cash, account reconciliation, dispute resolution, meeting RBDC DSO and A/R overdue objectives, as well as supporting the entire organization for stronger collection practices.
Job DescriptionMANAGING THE PROCESS
Maintain an accurate and up-to-date customer accounts receivable aging
Reconcile monthly customer statements and credits
Identify all credit risk accounts daily for aggressive collections
Regularly contact customers to follow up on account status, past due balances, and make notes in database
Identify Bad Debts for management review; recommend corrective action as needed
Prepare and send statements for all customers on account and deliver in preferred method
Provide invoices to customers as required or requested
Identify field process issues that may delay payment by customer and report to management
Assist AR Manager with customer credit checks within established guidelines and procedures
Prepare detailed reports as requested by management of portfolio
QualificationsAssociate degree or at least 4 years industry related collections experience
Accounts Receivable experience is required
Direct Store Delivery or Route Accounting experience is a plus
Experience with route accounting or ERP systems, including daily balancing, and database management
Good understanding of payment, invoicing and AR reporting processes
Excellent communication skills
Ability to analyze customer aging reports to minimize delinquencies and identify risk
Computer literate, including Excel, Word, Power Point and Access
Well organized, self-directed; requires very limited oversight
Displays leadership potential
Advanced problem-solving skills
Experience with customer relations or customer service functionalities
Proven track record in of collections, including negotiations and other options to secure payment is a plus
Accounting and/or bookkeeping experience is a plus
Additional InformationThe base salary range for this position is $47,500 to $52,500 + cash incentives Actual salary offer may vary based on work experience. The base pay range is subject to change and may be modified in the future.
RR
Our current Benefits include:
Comprehensive Medical, Dental and Vision Plans, 401k Match, Family Leave, PTO & Paid Holiday Schedule, Pet, Legal, and Life Insurance, Tuition Reimbursement (Benefits listed may vary depending on the nature of your employment and/or work location)
Red Bull Distribution Company, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender, genetic information, national origin, disability, uniform service, veteran status, age, or any other classification protected by Federal, state, or local law.
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